Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Very nice location. Bus stop basically on property and promenade was right across the street. Easy walk to pubs and casino but bus was nice to get to the main part of town. Good bar food and nice to have drinks available on property. Used the pool area which was nice.
by A verified traveler
Posted 15 Mar 2024
Loved the breakfast that was included. The dining room food was delicious and the bar seating area was relaxing.
by A verified traveler
Posted 4 Mar 2024
Easy
by A verified traveler
Posted 2 Feb 2024 on Hotels
by A verified traveler
Posted 1 Feb 2024 on Hotels
by A verified traveler
Galway stay
Posted 22 Jan 2024 on HotelsThe hotel is lovely, staff are courteous and food is lovely. A couple of observations - we booked dinner on two of the three nights we stayed - the set menu was the same on both nights, I thought there would of have been some variation on the menu. Also, we couldn't fault the service the 1st night, the 2nd night - I wouldn't call it bad service just a little inattentive/ hap-hazard. The major problem we had with our stay was the bed in the room - the mattress had seen better days and needs to be changed asap. There's a hollow on one side and the mattress dips - hard not to fall out of the bed at times! We were offered a change of room but we wouldn't have got a sea-view room which we had paid for.
by A verified traveler
Posted 21 Jan 2024 on Hotels
Bed was very bumpy and dipped in places. Breakfast was horrible and not much too chose from. For the price of €15 per person for breakfast I would have expected it to be better
by A verified traveler
Posted 18 Jan 2024 on Hotels
by A verified traveler
Posted 17 Jan 2024 on Hotels
The hotel is lovely, but was very disappointed to be charged in their own car park for parking. I have been at various function there over the years and was never charged for parking as it is their own property.
The rooms were lovely, clean, big room, lovely big bed , pillows were too soft but that is a personal choice
by A verified traveler
Posted 12 Jan 2024
Great hotel in a lovely location. Room had a sea view, with a massive bed and all the little extras that a top hotel usually provides, coffee,tea and shampoos etc Staff were excellent, helpful and friendly. Breakfast was lovely and the BlackRock bar was a nice spot to relax in. Overall the hotel was excellent and I would definitely recommend
