Ratings based on 967 Verified Reviews

2.8 out of 5
2.7 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Belton

Posted 27 Apr 2024
The property had changed hand and is now owned by comfort inn. They were in the middle of rehabbing and the rugs were filthy n the hallways. When I got to my room there was a knock on the door it was a worker who told me he just painted the walls and to be careful they should be dry in 3 hours. Not worth the money for the condition.
3 out of 5
by A verified traveler

Posted 21 Apr 2024
This place is in a good location for those who cruising out and staying for one night. However it was very unkept, the furniture was falling apart, everything was dirty. The floors were disgusting and lamps and the dresser were falling apart.
4 out of 5
by A verified traveler

Posted 20 Apr 2024
The breakfast needs an upgrade. So does the bedding and beds!
3 out of 5
by A verified traveler

Posted 16 Apr 2024
I liked the ability to walk across the street to the beach. Due to the renovations, the entire walk from the room to lobby smelled like paint and the hallways were littered with debris from the construction. The room was fine, enjoyed the balcony and view of pleasure pier. The bathroom had low water pressure and old rusty shower head. The breakfast was continental. We didn’t know that was basic breakfast like cereal waffles and breads. But the staff was friendly and helpful. Since the water was cold at the beach when we stayed we enjoyed they’re heated indoor pool.
4 out of 5
by A verified traveler

Posted 16 Apr 2024
It's obvious that they are remodeling, but a little clean up/vacuum would be suggested. I felt the price of the accommodations did not match up. However, Would stay again in a punch mostly because of the location. We live the Poop Deck
3 out of 5
by A verified traveler

Posted 15 Apr 2024
It’s all under constriction and the floors were dirty unsafe
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Very staisfied
2 out of 5
by A verified traveler

Posted 10 Apr 2024
This property is undergoing extensive renovations. Had we known before hand, we would have stayed elsewhere. Zero decorations in the room, just empty wall anchors. Hallways, corridors, and lobby down to bare Sheetrock. All smoke detectors throughout hotel were missing. Wires hanging out of wall with wire nuts on the end. Staff was all but non-existent once checked in. I get that places need to be updated, however, this place should have been closed for such extensive remodeling. The Fire Marshal, would likely revoke occupancy permit if they knew all the protection devices were missing. Should be a nice place in a few months, just not at the moment.
Comment from Hotel Management
13 Apr 2024 by ana, Hotel Management
Dear Guest, Thank you for taking the time to post a review regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,
5 out of 5
by A verified traveler from McKinney

Posted 9 Apr 2024
The hotel is doing a remodel but that didn’t interrupt good service and tidy room
2 out of 5
by A verified traveler

Posted 7 Apr 2024
This place was probably the worst hotel ive ever stayed at. Place was under renovation. Dirty, smelled terrible, toilets didn't work, mold on the fire alarm, exposed electrical wiring, half painted walls. Complete sh*t hole.
Comment from Hotel Management
9 Apr 2024 by Ana, Hotel Management
Dear Guest, Thank you for taking the time to post your recent stay at Country Inn & Suites by Radisson, Galveston Beach, TX. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,