Ratings based on 19 Verified Reviews

3.8 out of 5
67% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Nice little hotel

Posted 28 Dec 2021 on Hotels
Nice hotel, good location, friendly staff and great breakfasts.
Comment from Hotel Management
31 Dec 2021 by jjcool, Hotel Management
Dear Mr. Scott, Thanks for your comment really appreciate.
4 out of 5
by A verified traveler

Recommend

Posted 4 Feb 2020 on Hotels
Lovely manager and very helpful. Great location for Galle
Comment from Hotel Management
4 Feb 2020 by Regards, Rahul, Hotel Management
Thank you for your appreciation, Hannah! We hope to give you a consistent service every time.
5 out of 5
by A verified traveler

Posted 3 Mar 2019
Modern, light and airy hotel and room excellent. Breakfast very good and the hotel staff extremely helpful and friendly
5 out of 5
by A verified traveler

Fantastic stay!

Posted 1 Feb 2019 on Hotels
The team at VUD we’re amazing and went above expectations! They surprised my partner with room lights and decorations plus cake for his birthday just from noting his date of birth for checkin! It was so appreciated and unexpected! The room was huge and had everything we needed. It’s located a short walk for Galle Fort. The breakfasts were also delicious! Thanks VUD team for your kindness and lovely service. We highly recommend staying at VUD!!
Comment from Hotel Management
7 Feb 2019 by jj, Hotel Management
Thanks So much and Be happy always From VUD Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Aust

Posted 7 Apr 2017
Pros: The staff, the design, the art, the smell, the music, the whole atmosphere. I could live here.
Cons: Just the coffee. Sorry, Sri Lanka doesn't do the best coffee anywhere.
Location: I liked the location as it was a short walk down the hill to the markets, sea front and train station yet it was away from any noise.
I had the best time staying here. There was something about the open plan space that made me feel so comfortable. There was beautiful music playing throughout the villa and fragrant incense which just added to the awesome feel of this place. The staff were AMAZING! So friendly, so considerate and went out of their way to help and make sure I had a perfect stay. The pool and outside deck are wonderful, the rooms are huge, clean and the bed was incredibly comfortable. I planned only to stay one night but ended up staying 4 because it was just too good here. I will be coming back for sure.
1 out of 5
by Nathan from canada

worst hotel ever!!

Posted 10 Feb 2017 on Hotels
worst hotel experience ever. they don't tell you anything there and I went out for some drinks only to return at night and they locked the gate to the building and the door to the Villa. I had to climb over gate. bang on the door until another guest opened the door for me and he wasn't happy about it. don't blame him. no staff anywhere. and the key to my door didn't work. I ended up sleeping on a couch. while trying to get my door open the key broke and I ended up arguing with the Manger next day and he made me pay for the key. it was either that or fight the guy which he was about to call the police as well do not stay at this hotel ever!!!
1 out of 5
by Ida from Copenhagen

Very very disappointing!

Posted 6 Jul 2016 on Hotels
Extremely disappointing!! We were more than happy to leave after less than 24 hours at this hotel. Would not recommend others to stay there. Just to mention a few things: dirty, smelly room no wifi (in spite of the manager telling us that there was) breakfast was re-used from a different table. Really disgusting to have old butter and toast that had already been served for someone else who knows how long ago
Comment from Hotel Management
1 Nov 2016 by General Manager, Hotel Management
i am very sorry and disappointed considering the fact that i was abroad on holiday and my staff was supposed to take care of you. By the way i am happy to inform you that at the moment i got a full new staff, well trained and ready to full fill all guests needs. the only thing i can say is that i invite you here as my guest to see what is the real Villa Renaissance. Sorry again.
4 out of 5
by Moira from London

Outside The Fort of Galle

Posted 7 Jan 2016 on Hotels
A new villa about 10 minutes from Galle fort area in Galle new town. The villa is situated up a slight hill and has a beautiful pool. The ensuite rooms have TV with premium cable channels in English, and air conditioning.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2016 on Hotels
3 out of 5
by A verified traveler from NZ

Nice location

Posted 5 Jan 2016 on Lastminute
Pros: A nice quiet location in walking distance to town. Although there was no information about driver accommodation, the hotel arranged this for us.
Cons: On arrival there were no signs to indicate where reception was and we found this confusing. The shower must be on timer and kept turning off.
We required a one night stay and this hotel was adequate for a brief stopover. Breakfast ( included) was standard fruit and eggs. Quite okay.