Ratings based on 285 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Beautiful setting. Quiet. Wonderful staff.
Comment from Hotel Management
10 May 2024 by Warmly, The Ranch Ambassador, Hotel Management
Joan,We're so pleased that you had a wonderful relaxing time with us at the ranch and hope you're able to visit us again soon!
by A verified traveler
Posted 10 Apr 2024
This place is a hidden gem! Located on the beautiful and tranquil Gallatin River, it near the highway but has the feel of seclusion. The staff are all amazing. I can’t say enough good things about Rainbow Lodge. We felt like we had the place to ourselves but there were other guests present. The rooms are absolutely gorgeous. The bed was comfy and the fireplace made it even more relaxing. We stayed in Osprey and had a beautiful view of the pond. Wildlife wanders on the property at dawn and dusk. The breakfast is the best I’ve ever had! It was made to order and was delicious. The staff were great at suggesting local places to sightsee and were so hospitable. If I could give Rainbow Ranch more than 5 stars I would. We will be back. It was our favorite place to stay hands down!
by A verified traveler
Posted 6 Mar 2024
Nice place to stay, close to big sky ski
Comment from Hotel Management
6 Mar 2024 by Warmly, Ranch Ambassador, Hotel Management
We're so pleased you enjoyed your stay with us, and hope to see you again when you come to ski in Big Sky!
by A verified traveler
Close to big sky
Posted 27 Feb 2024 on HotelsThe stay was ok. People were kind and friendly and well intentioned. I guess the property is rated higher by people who chose it as a romantic retreat. It would be very helpful if during ski season the property would open earlier than 8am so that people who are there for skiing don’t have to rush through breakfast worried that the parking lots in big sky will be full by the time they make it up there. For the price per night, the bathrooms really need to be updated. They have a nice hot tub though. Anyway, I have the feeling that that whole area is overrated.
Comment from Hotel Management
4 Mar 2024 by Warmly, Ranch Ambassador, Hotel Management
Ramona,Thank you for your thoughts for improvement! Hope you enjoyed your day on the mountain!
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
6 Nov 2023 by Warmly, The Ranch Ambassador, Hotel Management
Devan,Thank you for the great rating 10 out of 10! We really appreciate it!
by A verified traveler
Posted 30 Oct 2023
The staff was really helpful when we had to leave a day ahead of our checkout due to a winter storm.
The grounds of this facility were beautiful and I wish we could have stayed and enjoyed it and the restaurant. I would certainly like to go back.
Comment from Hotel Management
30 Oct 2023 by Warmly, The Ranch Ambassador, Hotel Management
Jean,Sorry you had to cut your trip short, but certainly hope to see you in the future, when the weather cooperates!
by A verified traveler
Posted 21 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Warmly, The Ranch Ambassador, Hotel Management
Thank you for the great score!
by A verified traveler
Rainbow Ranch Disappointment
Posted 25 Sep 2023 on HotelsWe were so excited to stay at Rainbow Ranch. I had been told how wonderful it was. We were in the Buffalo room. The tub was dirty and there were 4 dead flies in the toilet. The water barely trickled out of the bathroom sink and bathtub shower. By the time we checked in staff was gone for the night. The bed was comfortable. Overall for $500 the condition of the room was very poor. I would not recommend staying here. The room (possibly others) needs a serious upgrade. I do not think anything has been changed since the 80s.
Comment from Hotel Management
27 Sep 2023 by Warmly, The Ranch Ambassador, Hotel Management
John,We're terribly sorry that your arrival and stay did not meet your expectations. An issue arose that night with our water system, which went down and we did have to move guests out of that wing the next day, there are definitely challenges with wells and hard water in more remote areas like ours, and bugs can be problematic in the summer by the river. Again we very much care about the experience of our guests and wish yours would have met all your expectations.
by A verified traveler
Not worth the price
Posted 23 Sep 2023 on HotelsFirst, if you’re closing your kitchen to guests due to an event it would be appropriate to inform them of that when you receive notification of their reservation rather than waiting until they arrive.
Second, the jets on the bathtub were all coated in bright orange grime. Some bleach and a sponge would have cleaned that up pretty easily. If they’re not cleaning the east spots it makes me question the hard to clean spots.
For the cost of this room I would recommend going elsewhere. The lack of cleanliness and being told at checkin that we would not be allowed to dine there were both off putting. Not to mention the stink eye we received from a few folks at their event, a wedding I believe, when they saw us walking our dogs.
Comment from Hotel Management
30 Oct 2023 by Warmly, The Ranch Ambassador, Hotel Management
We should have done better!Our Sincere Apologies!
by A verified traveler
Posted 2 Sep 2023
Comment from Hotel Management
27 Sep 2023 by Warmly, The Ranch Ambassador, Hotel Management
Thank you for the 5 Star Rating!
