Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Front desk service was great. Great location too.
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Gandi,We are thrilled to hear you had a positive experience with our front desk service and enjoyed our great location. Your feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay.
by A verified traveler
Posted 2 Jun 2024
Beds were comfortable.
The water pressure in bathroom was very good.
Good pillows.
The breakfast was good.
The staff helpful and accommodating.
Very clean.
We will definitely return.
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello Diane,We are delighted to hear that you enjoyed our comfortable beds, good water pressure, breakfast, pillows, and cleanliness. Our team works hard to provide top-notch service. We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 31 May 2024
Loved that the fantasy suites had their own entrance area, as well as hallway. super convenient. Staff were friendly & helpful! Pool was clean & lovely! Had a great week here!
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Hello Kelcie,We are delighted to hear that you enjoyed the unique layout of our fantasy suites and received excellent service from our staff. It's wonderful to know that you had a great week with us and found the pool to be clean and lovely. Thank you for taking the time to share your experience, and we hope to welcome you back in the future.
by A verified traveler
Posted 27 May 2024
Advertised A hot tub The hot tub was not working.We were very disappointed
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello JOHN,We apologize for any inconvenience you experienced with the hot tub during your stay. Guest satisfaction is important to us, and we regret that we fell short of meeting your expectations in this regard. We appreciate your feedback and will ensure it is shared with our team for further improvement.
by A verified traveler
Posted 13 May 2024
👍
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Anastasiya,Thank you for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 12 May 2024
Ok but old,time for a remodel
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Gary D, We appreciate your feedback and will consider it for future improvements. Your input helps us enhance our guest experience continually. Thank you for staying with us.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Walter,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.
by A verified traveler
Posted 29 Apr 2024
Loved the location...close to town and museums.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Cee,We are delighted to hear that you enjoyed our convenient location near the town and museums. It was a pleasure hosting you, and we hope to welcome you back soon.
by A verified traveler from Oconomowoc
Posted 27 Apr 2024
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Peter,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay.
by A verified traveler
Posted 22 Apr 2024
Good value. Nice pool.
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Mary,We are glad to hear that you found good value during your stay and enjoyed our pool facilities. Your positive feedback is truly appreciated. We hope to welcome you back again soon for another enjoyable experience at our hotel.
