Ratings based on 988 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 May 2024
👍
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Anastasiya,Thank you for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
3 out of 5
by A verified traveler

Posted 12 May 2024
Ok but old,time for a remodel
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Gary D, We appreciate your feedback and will consider it for future improvements. Your input helps us enhance our guest experience continually. Thank you for staying with us.
5 out of 5
by A verified traveler

Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Manager, Hotel Management
Hello Walter,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Loved the location...close to town and museums.
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Cee,We are delighted to hear that you enjoyed our convenient location near the town and museums. It was a pleasure hosting you, and we hope to welcome you back soon.
5 out of 5
by A verified traveler from Oconomowoc

Posted 27 Apr 2024
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Hello Peter,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Good value. Nice pool.
Comment from Hotel Management
23 Apr 2024 by Manager, Hotel Management
Hello Mary,We are glad to hear that you found good value during your stay and enjoyed our pool facilities. Your positive feedback is truly appreciated. We hope to welcome you back again soon for another enjoyable experience at our hotel.
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Manager, Hotel Management
Hello Nichole,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
2 out of 5
by A verified traveler

Posted 7 Apr 2024
Pretty gross. The pool area needs a desperate update. Rusty old water fountain and other weird equipment sitting around. Bedding seemed clean. But everything is very dated. Definitely not worth the price we paid. Can hear our neighbor snoring through the walls. And down the hall someone having a very rowdy night.
Comment from Hotel Management
9 Apr 2024 by Manager, Hotel Management
Hello Audry, We appreciate you sharing your feedback with us. We will review your comments regarding the pool area and consider them for future improvements. We're glad to hear you found the bedding to be clean. Our team will address noise concerns to enhance the overall guest experience. Thank you for bringing these issues to our attention.
5 out of 5
by A verified traveler

Posted 3 Apr 2024
I have stayed here a few times and it’s a great affordable option for visiting all Galena has to offer
Comment from Hotel Management
5 Apr 2024 by Manager, Hotel Management
Hello Katie,We are delighted to hear that you have found our hotel to be a great and affordable option for your visits to Galena. We strive to provide a comfortable and convenient stay for all our guests. Should you have any future stays with us, feel free to reach out to our management team for any queries or assistance.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
The staff was very helpful. The price was right and very convenient to drive downtown.
Comment from Hotel Management
5 Apr 2024 by Manager, Hotel Management
Hello Richard,We are pleased to hear that our staff could assist you during your stay. It's great that you found our location convenient for your needs. Should you need any further assistance or have any feedback, feel free to reach out to our management team.