Ratings based on 53 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Lovely place to stay, needs a few touches here and there like shower curtains and extractor fan, but perfect value for money, especially with secure car park, would definitely come back!
by A verified traveler
Posted 13 May 2024
Staff were very helpful and friendly.
by A verified traveler
Posted 16 Apr 2024
The property has obviously been neglected for years and it shows! The lovely young lady who was the only member of staff we saw did her best, but the hotel really needs a lot of attention. A great shame, because it has a town centre position, such as the town centre is!
by A verified traveler
Posted 11 Apr 2024
I didnt even end up staying at this hotel. I ended up booking a travel lodge. I was ment to be staying with my son as we had filming for a youtube event at blyton park but i didnt even walk through the door. I arrived to check in and there was what appeared to be a homeless gent aswell in the door way. The revolving door has a hand written paper sign stating it was broken and the main door had a key pad on it and there wasnt any staff in sight. I immediately turn around and walked back to my car and booked the travel lodge. The pictures online are a misrepresentation of what the hotel actually looks like now from just the outside. And if you was to walk out onto the highstreet you are greeted with a street of shops that are all boarded up. It was such a shame really but in the end i didnt want my son to have the experience of staying here.
by A verified traveler
Posted 31 Mar 2024
Generally the property its self no bar no dining room and needs a re furb
by A verified traveler
Posted 6 Mar 2024
Disgusted in the service from Expedia and the hotel
Booked this hotel as it had no time limit for check in.... Drove 90 mins off my route to get to it to be told check in closes at 1030pm...i told hotel this is not on the Expedia booking page and ride person hung up...
Contacted Expedia promised refund, couldn't find another hotel so i had to drive another 90mins to another hotel in Sheffield arriving at 2am!!
Expedia then tell me today I'm not getting a refund.... I've replied with the booking confirmation screenshot showing only 1 check in time.
I'm a regular Expedia user and always usually check in late so i double check for check in periods before booking.
If I'm not refunded I'll be contacting bank and this will be the last time i use Expedia.... Turned up at too many hotels via them and turned away.
As for Gainsborough Hotel..... Check their reviews.... Their customer etiquette seems to fail often!!!
by A verified traveler
Posted 22 Feb 2024 on Hotels
by A verified traveler
Comfort and value for money!
Posted 27 Jan 2024 on Hotelsby A verified traveler
Posted 7 Dec 2023 on Hotels
Good basic place excellent for us passing through. In the middle of Town so handy for food and drink
by A verified traveler
Not great
Posted 12 Nov 2023 on HotelsLast year it wasn’t too bad so we decided to stay again. The water pressure was terrible, no hot water, the whole hotel was freezing. The room wasn’t the cleanest and the beds were very firm. The breakfast was okay but didn’t have much selection.
