Ratings based on 973 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
18 Jun 2024 by The Guest Lodge Team, Hotel Management
Thank you for rating your stay. Please let us know if you have any feedback to make your next stay a 5 out of 5
by A verified traveler from Marietta
Posted 16 Jun 2024
.
Comment from Hotel Management
18 Jun 2024 by The Guest Lodge Team, Hotel Management
Thank you for the 5 out of 5 rating! We're delighted you had a great experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 Jun 2024
Very clean and quite property.
Comment from Hotel Management
16 Jun 2024 by The Guest Lodge Team, Hotel Management
Thank you for taking the time to write your review. We are glad you found our place quiet and clean. We hope to see you next time you are in town.
by A verified traveler
Posted 15 Jun 2024
Y
Comment from Hotel Management
16 Jun 2024 by The Guest Lodge Team, Hotel Management
Thank you for rating your stay we are glad you enjoyed it.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by The Guest Lodge Team, Hotel Management
Thank you for taking the time to rate your experience with us. We noticed you gave us a 2 out of 5 stars but didn't leave any comments. We're sorry to hear that your experience didn't meet your expectations.Your feedback is important to us, and we would like to understand how we can improve. Could you please share more details about what went wrong? Your insights will help us make necessary improvements to better serve you and other customers in the future.Thank you for your time, and we hope to have the opportunity to serve you better next time.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by The Guest Lodge Team, Hotel Management
Thank you for your recent review. We see that you rated your experience with us 1 out of 5 stars, but didn't leave any comments. We apologize that your experience was not satisfactory.We strive to provide the best service possible, and your feedback is crucial in helping us improve. Could you please share more details about what went wrong? Your input will help us address the issues and make necessary improvements.Thank you for your time, and we hope to have the opportunity to make things right.
by A verified traveler
Posted 9 Jun 2024
The staff was very nice
Comment from Hotel Management
10 Jun 2024 by The Guest Lodge Team, Hotel Management
We are so glad to hear you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 8 Jun 2024
People here in reception are so rude.
Comment from Hotel Management
11 Jun 2024 by The Guest Lodge Team, Hotel Management
Thank you for sharing your feedback. I am very sorry to hear about your experience with our reception team. This is certainly not the level of service we strive to provide.We take your comments seriously and will address this issue with our reception staff immediately. Your experience is important to us, and we want to ensure that all our customers are treated with the utmost respect and courtesy.We did review the camera footage from the time you checked in and did not notice anything out of range other than you having to a wait a bit to check in due to the number of people in the lobby.
by A verified traveler
Posted 3 Jun 2024
Remarkable stay excellent environment super staff.
Comment from Hotel Management
4 Jun 2024 by The Guest Lodge Team, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had a remarkable stay and enjoyed our excellent environment and super staff. Your kind words mean the world to us and serve as great motivation for our team.We hope to welcome you back soon for another exceptional experience!
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by The Guest Lodge Team, Hotel Management
We are glad you enjoyed your stay. Please let us know how we can make your next stay a 5 out of 5
