Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Colorado Springs
Posted 29 May 2024
Comment from Hotel Management
31 May 2024 by Owner, Hotel Management
Derek, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
by A verified traveler
Posted 26 May 2024
Staff friendly. Neat decor. Location has restaurants and Starbucks. Good food.
Comment from Hotel Management
28 May 2024 by Owner, Hotel Management
Thank you very much for your positive feedback! We hope to serve you again in the future.
by A verified traveler
Posted 25 May 2024
Had issues with fee disclosure for the dog. Not happy with Expedia.
Comment from Hotel Management
28 May 2024 by Owner, Hotel Management
Thank you for taking the time to share your feedback with us about your recent stay, Lara. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
28 May 2024 by Owner, Hotel Management
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
by A verified traveler
Posted 20 May 2024
The hotel and location is very nice. The service at breakfast was terrible.
Comment from Hotel Management
22 May 2024 by Owner, Hotel Management
Richard, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback about our breakfast, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
by A verified traveler
Posted 8 May 2024
I have stayed in the Indigo Hotel before with no issues, but the latest 2 night stay didn't go smoothly. The check in process was lightning fast, but will very little communication. I noticed an additional $100 pending charge on my credit card and i had to go to the front desk to confirm it was just an incidentals hold. Room 320 smelled musky and we had to ask for our room to be cleaned 3 times before someone actually did it. The hotel is in a great location and I am amazed with all of the development in the area in the last few years.
Comment from Hotel Management
8 May 2024 by Owner, Hotel Management
Lazaro, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
by A verified traveler
Posted 6 May 2024
All around great place to stay
Comment from Hotel Management
7 May 2024 by Owner, Hotel Management
Thank you very much for your positive feedback! We hope to serve you again in the future.
by A verified traveler
Posted 6 May 2024
Bartender/waitress was extremely helpful and did a very great job taking care of our group and a few other people on the bar area all by herself. Food quality was ok. But the service was great.
Comment from Hotel Management
6 May 2024 by Owner, Hotel Management
Linda, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
by A verified traveler
Posted 3 May 2024
roaches
Comment from Hotel Management
6 May 2024 by Owner, Hotel Management
Thank you for taking the time to review our hotel, Charles. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
by A verified traveler
Posted 29 Apr 2024
It was amazing.
Comment from Hotel Management
2 May 2024 by Owner, Hotel Management
Santos, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
