Ratings based on 850 Verified Reviews

3.3 out of 5
72% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
4 out of 5
by A verified traveler from Kumagaya

This traveler left a rating score only Posted 30 Mar 2024
5 out of 5
by A verified traveler from Kumagaya

Posted 28 Mar 2024
After the tram line was extended, this ”Appart'City Classic Genève” became more convenient than before. Also a supermarket "Casino" is only 1 minute on foot. The area is quiet and the facility is fairly organized.
Comment from Hotel Management
1 Apr 2024 by cl, Hotel Management
Good morning,thank you to have taken 2 minutes of your time to share your experience exactly we are near means of transports and facilities have a good one kind regards
1 out of 5
by A verified traveler

Posted 28 Feb 2024
Comment from Hotel Management
10 Mar 2024 by cl, Hotel Management
Bonjour madame,nous sommes navrés de constater que vous n'avez pas été satisfaite de votre séjour dans notre résidence si vous étiez venue en réception nous aurions régler le problème au mieux en espérant vous revoir dans l'une de nos résidences en FRANCE ou à l'étrangerbien cordialement
5 out of 5
by A verified traveler

Posted 1 Feb 2024
We recently had the pleasure of staying at APPART’CITY CLASSIC, and the experience was nothing short of exceptional. From the moment we stepped into the lobby, we were greeted with warmth and genuine hospitality that set the tone for an unforgettable stay. Ghizlane was not only attentive to our needs but went above and beyond to anticipate them. Thoughtful details create an oasis for travelers seeking a perfect retreat, thank you very much Ghizlane!
Comment from Hotel Management
8 Feb 2024 by cl, Hotel Management
Good morning,APPART CITY of Gaillard is glad to read that you have had a lovely stay in our residence we look forward to seeing you again in one of our APPART CITY in FRANCEKind regards
3 out of 5
by A verified traveler

Posted 10 Dec 2023 on Ebookers
The hotel is located in France, not in Switzerland. It’s ok looking inside but outside it looks very old and depressing. Avoid if you have small children. The lamp in the room was hanging from electric cables as well as the wall socket next to bed table. It looks like they didn’t finish the renovation or renovation was done poorly. You can electrocute yourself which is not acceptable even for the convenient price. Perhaps not in every room but ours was in bad condition. Bathrooms are clean but shower curtain was sticky ( not clean) Bed was nice and the linen was very clean but very bad quality pillows. Staff were very nice but be aware that they leave the front desk at 10:00- 11:00 at night. Not at 12:00 like it’s written on the website. You better call the hotel before arrival. Also. The checking is jot at 2:00 Pm, it’s at 4:00 pm.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2023
3 out of 5
by A verified traveler

Posted 16 Oct 2023
The bed linens were clean the bathroom was clean but smelled heavily of tobacco smoke. Worn out dirty carpet, whole kicked in the door.
1 out of 5
by A verified traveler

Disgusting hotel - avoid!!

Posted 13 Oct 2023 on Hotels
Absolutely disgusting room. We booked for two nights but left after one (which was very generous!). Where to start? The room was filthy, stains all over the carpet; what looked like bloodstains on the bathroom doorframe; insects crawling over the bed; fittings hanging off m the wall; light fitting hanging off the ceiling; the window didn’t open; the air-conditioning unit was missing its front so I had to guess how to use it, the TV remote was missing; stains on the pillows, mattress and towels. Absolutely gross. I stayed in a studio room with a kitchenette, but I would not use the kitchen facilities as they were dirty and didn’t look safe. The location was awful too, really run-down area and didn’t feel safe for two females travelling alone. When we checked out early, the woman on the desk didn’t seem to care or appear surprised, clearly this happens a lot at this hotel! Thankfully we managed to find another hotel for the last night of our trip.
3 out of 5
by A verified traveler

Posted 6 Sep 2023
Property is OK to just stay and sleep with earplugs, but the confort and cleanliness is just average.
Comment from Hotel Management
7 Sep 2023 by cl, Hotel Management
Good afternoon thank you to booked in our residence APPART CITY we are glad to see that you have had a great stay in our residence Kind regards