Ratings based on 275 Verified Reviews

4.3 out of 5
80% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Apr 2024
beautiful place. palatial!
2 out of 5
by A verified traveler

Posted 6 Mar 2024
Ok this was not what we expected. We expected to stay in the building shown on Expedia's website (the Grand Hotel). However we were relagated to the service building which does have four units on three floors. Unfortunately (I've had this experience before when booking with Expedia) it felt like we were given the backroom on the third floor. Upon opening the window our view was dumpsters. But to be fair in the distance were lemon and orange trees and a nice view of the sea. There was also an issue with no heat. The management told us that we were there on the shoulder season so the main facilities were closed (so was the heat). Go figure. (Expedia intervened) -- They moved us to a lower unit and somehow with computerized thermostats cooked us at night. We could not easily manage the temperature in the room. The shower was so small (maybe 2.5 x 2.5 feet). Do not consider if your are larger person. You cannot bend over to wash your legs or feet. The actual town is close by. Great boardwalk and many restaurant options. But be careful traveling on shoulder seasons. Almost all museums, art centers are closed. Parking is at a distance from all buildings. Walkways are difficult with paving and suitcases.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Posted 3 Sep 2023
Amazing bistrot on the water. Very nice breakfast. Generally Gaeta has a cool vibe.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jul 2023
5 out of 5
by A verified traveler

A lovely hotel with a beautiful pool

Posted 13 Jul 2023 on Hotels
The hotel is beautiful and the pool was the highlight of our stay (I wish the pool stayed open later). We had a large room with a private balcony which was quite nice. We definitely would have appreciated a bit of help with our luggage, particularly since the elevator stopped at the floor below our room, but other than that, we didn’t have any complaints.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2023 on Hotels