Ratings based on 272 Verified Reviews

3.8 out of 5
73% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 May 2024
I was visiting a friend in Gaeta. I stayed for a week. I am from the US. Get the ocean view with a balcony. The view is great. I usually stay in Hiltons and Marriotts. This is comparable, with a few very minor exceptions. No waste can in bedroom only in bathroom. Furniture slightly more worn, not bad though, at all. The staff were very good. Breakfast was international style. Restaurant food was good. Technology was obviously outdated because things were on paper at the front desk. On the whole for the price, beachfront you cannot beat it.
4 out of 5
by A verified traveler

Posted 11 Apr 2024
Nice place to stay, good food and nice beaches
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2023 on Hotels
4 out of 5
by A verified traveler

Hotel in cute little beach town

Posted 13 Oct 2023 on Hotels
Hotel Serapo is in a great location right on the beach. Many amenities are not open mid October. Private beach is closed, pool is closed. A bit confusing to figure out where the restaurant is. There are 2 buildings. The beds and pillows were evil. Nice staff.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2023
5 out of 5
by A verified traveler

Posted 12 Sep 2023
Beautiful place wonderful food especially the chocolate croissant
4 out of 5
by A verified traveler

Posted 9 Sep 2023
Great location with beautiful views of the ocean, the beach and the city (depending on which side is your room). Very easy to walk to many restaurants. We walked all the way to the end of the town very easy. The only down side is the maids did not respect the do not disturb sign on the door. But overall it was great!
3 out of 5
by A verified traveler

Posted 2 Jul 2023
Liked: right on serapo beach, easy cheap parking, nice balcony, good breakfast, close to everything in gaeta, 5 min drive to old gaeta. Cons: walls are thin so you can hear people being intimate, babies crying for hours, peolple literally doing anything, rooms and facilities are ugly and beyond out dated, showers are tiny and theres no room to be inside w the doors closed so your floor will have water everywhere when youre done, staff does not care about their guests i didnt have towels in my room after they cleaned so i called the front desk and asked for some at 1330 they said okay we will take them to you i come back at 1530 to no towels again and not able to shower, so i go to the front desk and they told me at 1900 they would have the cleaning lady bring me towels i said no now, so they said okay we will bring them. I go down to the beach for an hour come to my room.. no towels.. so i go to the front desk and this woman gives me towels after laughing at me. I go to the room only to find that all the towels were smaller. A blonde hair blue eye man was the person i spoke to multiple times and lied to me multiple times about bringing towels. This hotel desk staff treat their guests bad so does the short hair chubby parking guy who wont move the barriers for you to park. The hotel is terribly decorated its weird. If it wasnt cheap and on the beach i wouldnt have stayed there but i wont again... awful service
5 out of 5
by A verified traveler

Posted 30 May 2023
Right on the beach. Greet views from room a with a sea view.