Ratings based on 344 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Every thing was great. One issue with the music played by the clubs. Too loud.
Comment from Hotel Management
30 May 2024 by Protea, Hotel Management
Dear NaderOn behalf of the entire hotel team, I want to thank you for sharing about experience while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and associates as a way of celebrating the great guest experiences we delivered. We will look into the noise issue. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards
by A verified traveler
Excellent Stay
Posted 19 Feb 2024 on HotelsI had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
Comment from Hotel Management
26 Mar 2024 by Protea, Hotel Management
Dear TimtohyOn behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with usIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards
by A verified traveler
Posted 7 Feb 2024 on Hotels
Decent hotel, but very hard to contact if you need to make a reservation or get in touch with them for any reason.
Comment from Hotel Management
26 Mar 2024 by Protea, Hotel Management
Dear TobinOn behalf of the entire hotel team, I want to thank you for sharing about your experience while staying with usIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management and associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards
by A verified traveler
Negligence.
Posted 22 Jan 2024 on HotelsThe rooms looks tired. The furniture in the room is worn out. Was informed to let the water run from the tap for 10 minutes before you can get hot water. What a waste of water. The one lift floor selection button was not functioning. I have stayed here a few times.
by A verified traveler
Posted 28 Aug 2023 on Hotels
Comment from Hotel Management
20 Sep 2023 by Protea, Hotel Management
Good day GuestThank you for the feedbackRegards
by A verified traveler from Swansea
Posted 17 Aug 2023
Excellent service and easy parking
Comment from Hotel Management
20 Sep 2023 by Protea, Hotel Management
Good day guestThank you for the feedbackRegards
by A verified traveler
Posted 5 Jul 2023 on Hotels
the stay was great , I was there for three days and on the second day the cleaner forgot to put towels in my room
Comment from Hotel Management
8 Jul 2023 by Protea, Hotel Management
Good dayThank you for the feedback, we really appreciate.I would like to apologize for the towels issue, and promise to do better next timeRegards
by A verified traveler
Posted 5 Jul 2023
Good location
Comment from Hotel Management
5 Jul 2023 by Protea, Hotel Management
Thank you for the feedback, we appreciate.Regards
by A verified traveler
Posted 23 Jun 2023
Staff and breakfast. Did not like the carpet on the floor.
Comment from Hotel Management
26 Jun 2023 by Protea, Hotel Management
Dear GuestThank you for the feedback, we really appreciateRegards
by A verified traveler
Posted 6 Jun 2023 on Hotels
Comment from Hotel Management
7 Jun 2023 by Protea, Hotel Management
Good day OakleyThank you for the feedback, we really appreciate.See you soon.Regards
