Ratings based on 102 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Feb 2024 on Hotels
by A verified traveler
Posted 19 Jan 2024 on Hotels
by A verified traveler
Posted 16 Jan 2024 on Hotels
by A verified traveler
Posted 4 Dec 2023 on Hotels
by A verified traveler from Scharnstein
Posted 18 Oct 2023
Warm and friendly enviriment with style and class! Front desk, check-in, restaurants, staff members make you feel home!
Comment from Hotel Management
21 Oct 2023 by Pk, Hotel Management
Dear RobertThank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani Gaborone Resort & Casino in the near future for another memorable experience.Sincerely,Poloko MosimanegapeGuest Relations Manager
by A verified traveler
Posted 8 Aug 2023
The hotel is quite safe. The is more to be desired about the food service. Restaurant is closed at the weekend.
Comment from Hotel Management
9 Aug 2023 by PK, Hotel Management
Dear William Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Poloko Mosimanegape Guest Relations Manager
by A verified traveler
Posted 16 Jul 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by PK, Hotel Management
Dear JefferyThank you for visiting us and for the rating. We really appreciate your feedback. It has been shared with the team and we will definitely make strides towards offering you better. It is because of you, our valued guest, that we strive to improve our service continually.Please come again and enjoy more special moments with us.We hope to hear from you soon and we look forward to your next visit to Avani Gaborone Resort & Casino.Thank you,Poloko MosimanegapeGuest Relations Manager
by A verified traveler
Posted 26 Jun 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by PK, Hotel Management
Dear KebokileThank you for visiting us and for the rating. We really appreciate your feedback. It has been shared with the team and we will definitely make strides towards offering you better. It is because of you, our valued guest, that we strive to improve our service continually.Please come again and enjoy more special moments with us.We hope to hear from you soon and we look forward to your next visit to Avani Gaborone Resort & Casino.Thank you,Poloko MosimanegapeGuest Relations Manager
by A verified traveler
Posted 4 Jun 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by PK, Hotel Management
Dear AnitaThank you for visiting us and for the rating. We really appreciate your feedback. It has been shared with the team and we will definitely make strides towards offering you better. It is because of you, our valued guest, that we strive to improve our service continually.Please come again and enjoy more special moments with us.We hope to hear from you soon and we look forward to your next visit to Avani Gaborone Resort & Casino.Thank you,Poloko MosimanegapeGuest Relations Manager
by A verified traveler
Posted 23 Apr 2023 on Hotels
Comment from Hotel Management
27 Apr 2023 by PK, Hotel Management
Dear GuestThank you for visiting us and for the rating ,we really appreciate your feedback .It has been shared with the team and will definitely make them happy .It is because of you our valued guest ,that we strive to give you the best in hospitality .Please come again and enjoy our volleyball court,poolside cabanas and delicious wood fire baked pizza.We look forward to your next visit to Avani Gaborone Resort & CasinoThank youPoloko MosimanegapeGuest Relations Manager
