Ratings based on 660 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Mar 2024
Dinner buffet is excellent especially crab. This place is very beautiful and so relax.
5 out of 5
by A verified traveler

Posted 2 Mar 2024
Good resort for ski and snow play area for kids. Cafe and souvenir shop also walkable from resorts.
5 out of 5
by A verified traveler

Posted 27 Feb 2024
Beautiful ski in and out property but there is not much of a town. Transportation not convenient. A taxi ride into town was about $33.00 round trip.
4 out of 5
by A verified traveler

Posted 23 Feb 2024
This is a ski in ski out property. It is of high standard for ski accommodation which you pay for. The food is expensive but very good. The hotel is usually very busy and crowded with waits to get into the dinning room. The onsens are excellent.
5 out of 5
by A verified traveler

Posted 22 Feb 2024
Great stay
5 out of 5
by A verified traveler

Posted 18 Feb 2024
The hotel itself was great including the breakfast buffet, but the town was where you needed to catch a bus to get to and you paid for each bus ride.
4 out of 5
by A verified traveler

Extremely Convenient Ski-in-ski-out Hotel

Posted 17 Jan 2024 on Hotels
The purpose of our stay was to spend several days skiining at the Furano Ski Resort. This hotel served us very well. We arrived in front of the hotel in the early evening via a direct coach bus from Chitose. After a smooth check-in, we still managed to arrange our ski rentals on G/F before the shop closed. After the boots fitting, we just headed outdoor to the rental shop to get the skis as well (Just a minute away). That's also where you could directly access the slopes. The ski lockers for hotel guests are also conveniently located on the same floor (G/F). So everything was arranged before our pre-booked dinner at Karamatsu. How nice! We could start skiing the next morning. We had previously arranged private ski lessons online. The ski school counters are also located on G/F. You wouldn't miss them. Of course, the counter for ski lift passes is there too. Very convenient. We had dinners in the hotel for three nights (Karamatsu and The Dining Room), and lunch on 12/F during ski days. Good meals. Breakfast buffet was sufficient and acceptable for us as we like Japanese-style food. Beverage variety was also good. However, the selection of western dishes might be limited in comparison. Yet the croissants, which were freshly-baked in the Dining Hall, were crispy and tasty. We didn't manage to try the Izakaya restaurant as it was fully booked. We also headed out to town for dinner one night via lavender bus in front of the hotel. Overall a satisfied for us.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2024
5 out of 5
by A verified traveler from Singapore

Posted 26 Dec 2023
Ningle Terrace is right behind the hotel and beautiful at night when it lights up in the snow. It was really easy to get to the hotel with a direct bus from the train station. The room was big and spacious, very comfortable to stay in!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2023