Ratings based on 87 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
A real Jem boutique hotel. Highly recommended to type of travelers. Loves their coffee and tea bar in the afternoon.
by A verified traveler
Posted 8 Feb 2024
Great proximity to the main gondola for the ski hill, being only about a 10 minute walk. I'm a sound sleeper, but there's a lot of noise from the pipes and other industrial sounds in the room. This hotel is clean, and relatively comfortable, but not sure why it gets such high reviews. It's distinctly average.
by A verified traveler from Samutprakarn
Posted 9 Jan 2024
by A verified traveler
Posted 5 Jan 2024
by A verified traveler
Posted 8 Dec 2023 on Hotels
by A verified traveler
Posted 20 Oct 2023
ok
by A verified traveler
Posted 24 Aug 2023
New opened, clean and quiet but difficult to come by public transportation or without car driving.
Personally highly recommend for Japan local tourists
by A verified traveler
Posted 15 Jun 2023
The area is quiet and quaint. You need to drive out for food.
The lounge provides freshly ground coffee and tea.
Downside - the futon was stained
by A verified traveler
Pleasant and comfy
Posted 19 May 2023 on HotelsWe enjoyed our stay at this quaint small hotel very much. We especially like the coffee and tea counter. The staff is friendly and always available to assist us when needed.
by A verified traveler
Posted 1 Feb 2022
Brilliant location to access Kitanomine resort as well as local restaurants. This is the 2nd time I stayed during COVID but staff service, cleanness, onsen, breakfast and room etc... all brilliant. I can tell once the boarder opens, this place will rock!
