Ratings based on 47 Verified Reviews

4.6 out of 5
88% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Feb 2024
I loved this property. Everything was exceptional. The stay at the Furnace Hotel was one of the highlights of my trip to Japan!
5 out of 5
by A verified traveler

Posted 30 Dec 2023 on Hotels
best service combine with excellent view
4 out of 5
by A verified traveler

Posted 19 Sep 2023 on Hotels
Lovely hotel. Spacious and great view from room
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jul 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2019
5 out of 5
by A verified traveler from Haines, Alaska

Posted 17 Feb 2019 on Travelocity
Authentic high end Japanese hotel with excellent service and amenities. My sister and I truly enjoyed our stay and the food was Michelin Star quality. Perfect property location away from town and ski base, very serene. Good shuttle service to ski area and reliable taxis to town.
4 out of 5
by A verified traveler

Posted 11 Mar 2018 on Hotels
Good . Will stay again
5 out of 5
by A verified traveler

Japanese high end experience

Posted 26 Feb 2018 on Hotels
We are a couple that stayed at Furano Hotel during a ski trip to Hokkaido. Very nicely designed. Large rooms. Big onsen. All is fresh, light and new and open to the surroundings. Dining room with stunning views over fields, forest and mountains. Upscale Japanese meaning tranquil, quiet and dignified. This is not the place for noisy kids or a party night at the bar. Personnel speaks mainly Japanese. Service level is very high and friendly but with less flexibility (which we find typical for Japan). Breakfast is set menu served on white linen. Very good value. Dinner is set French menu. Very nice but horrendous prices for wine. Private location 5-10 min outside the hussle and bustle. We would definitely consider Furano Hotel if visiting Furano again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vail, CO

Nice hotel. Cool lobby and common areas!

Posted 11 Feb 2018
Great arrival experience with very friendly staff. The hotel has a lot of cool art and the views are amazing. Nice rooms although the beds are pretty hard. The only issues were the hotel has no Wi-Fi anywhere. Also since we didn't book a breakfast package with our room they would not let us purchase breakfast so we had to go eat somewhere else. There was no one in the restaurant so we thought it was very odd they wouldn't let us buy breakfast in the morning.
5 out of 5
by A verified traveler

Peaceful evenings after a day of skiing

Posted 31 Jan 2016 on Hotels
This is one of those hidden gems that I want to keep to myself. But they were so wonderful that I had to write a review. This small modern hotel is nestled in the woods where you will find the tranquility unbeatable. They start off with giving you robes and slippers that you can wear around the hotel and in the very nice restaurant. Breakfast is set, and while it does not vary much day-to-day, it's still a good mix of western and Japanese using local Furano dairy and ingredients when they can. Book in advance for dinner! It's a set course meal, but it's different each night and the "fish" menu at 4500 yen is a deal. The down sides- there's a bit of a language barrier - but the staff is always curtious and willing to help. You have to arrange your own transportation for skiing- about 1000 yen taxi ride each way. These did not detract from our stay at all as the hotel onsens and beautiful music had us fully relaxed after a great day of skiing.