Ratings based on 89 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
Enjoyed sauna and swimming pool, temperature of water was perfect for kids. Food was delicious and kids enjoyed ice cream in evenings. We took half board but with soup option 15 to 17 I would call it full board. Another advantage is kids space.
Comment from Hotel Management
27 May 2024 by Daniel Solyom, Hotel Management
Dear Anna,Thank you so much for sharing your positive experience with us!We are delighted to hear that you enjoyed our sauna and swimming pool, and that the water temperature was perfect for your kids. It's wonderful to know that you found the food delicious and that your children loved the ice cream in the evenings. We're also glad that the half-board option with the afternoon soup felt like a full board to you and that you appreciated the kids' space.Your feedback is greatly appreciated, and we look forward to welcoming you and your family back for another enjoyable stay.Best regards,Daniel SolyomHoteldirektor
by A verified traveler from New York
Posted 7 Sep 2023
All was perfect…
by A verified traveler
Posted 21 Aug 2023 on Hotels
by A verified traveler
Posted 7 Aug 2023
This property exceeded all my expectations. Wonderful accommodations. Wonderful staff. Half board option was well worth the extra price. Included Stubai card allowed us to enjoy all the transportation and attractions that the Stubai Valley has to offer.
by A verified traveler
Posted 15 Jul 2023 on Hotels
We loved the hotel. Personnel were amazing, friendly, professional and made our stay very comfortable. The breakfast and daily dinners with half board were excellent and served by very professional and hard working servers. We extended our stay because it was such an enjoyable experience. The local Stubai card was a very useful and welcome addition as it provided access to transportation, cable cars, the tram and swimming plus more. I would highly recommend this hotel.
by A verified traveler
Posted 11 Jul 2023
Such a beautiful place. In a sleepy town in the mountains.
by A verified traveler
Posted 6 Feb 2023
Nice family hotel in the beautifull small village in the mountain region. Smaller wellness area, but enough for the guests count. Kitchen and the food was delicious - recommending the Half-board
by A verified traveler
Fantastic for familu
Posted 9 Oct 2019 on HotelsFantastic stay for family, everyone very kind.
Comment from Hotel Management
19 Oct 2019 by Anonymous, Hotel Management
Sehr geehrter Gast vielen Dank für ihr Feedback.
Wir werden uns darum kümmern.
MFG
Stefan M.
by A verified traveler
Posted 8 Oct 2019
Comment from Hotel Management
19 Oct 2019 by Anonymous, Hotel Management
Sehr geehrter Gast vielen Dank für ihr Feedback.
Wir werden uns darum kümmern.
MFG
Stefan M.
by A verified traveler
Posted 23 Jul 2019
Comment from Hotel Management
2 Aug 2019 by Sporthotel Cristall, Hotel Management
Hallo aus dem Sporthotel Cristall
Vielen Dank für ihr Feedback.
Alles Gute wünsche ich ihnen
MFG
Stefan Mannberger / Hoteldirektor
