Ratings based on 132 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Overpriced for the service and room you get
by A verified traveler
Posted 26 May 2024
Looked like the facility was just finishing up a face-lift.
New paint throughout the exterior and updated rooms...
Friendly check-in...
Equally friendly housekeeping staff.
It's a "budget motel" but well worth it...a good value for the buck.
No pictures, but there are ample to see on this and its own site.
Perhaps, next time.
Comment from Hotel Management
30 May 2024 by Hotel Manager., Hotel Management
Dear Michael,Thank you for choosing our hotel for your stay. I am so happy that you found friendly staff service and had a good value. Guests who stay with us are delighted in most cases. We are committed to being the best hotel in the area. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope to have the pleasure of welcoming you back in the future. Sincerely,Hotel Manager.
by A verified traveler
Posted 26 May 2024
Average
Comment from Hotel Management
30 May 2024 by Hotel Manager., Hotel Management
Dear Mirna,Thank you for the review. It's nice to see that you had an overall pleasant stay with us. We have taken note of these comments to make sure we do better than ever for future guests. Our goal is to provide a consistently superior guest experience. I hope that you will reconsider staying.Sincerely,Hotel Manager.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the feedback. I am personally very glad to hear your comment about our great service. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.
by A verified traveler
Posted 21 May 2024
Under construction very dusty and dirty. Had plastiic on the doors
Comment from Hotel Management
23 May 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for your stay. I’m sorry that we could not exceed your expectations in every way. We’re always working to make the guest experience better than ever before. Nothing is more important to us than a pleasant guest experience. I hope you will try us again soon and see that we’re always changing and improving to serve guests better. Sincerely,Hotel Manager.
by A verified traveler
Posted 16 May 2024
The customer service was sub par, always felt like I was bugging the employee for simple amenities, cleanliness was below average, q-tips left on the floor from the previous tenant, didn’t like that fact that the employee tried looking in our room while bringing towels and blankets, there was a smell of food being cooked that was highly unpleasant underneath coming from the room under us, it mainly come through the bathroom side of the room, after a long day out, it was not pleasant to walk into the room and have it smell like someone has been cooking all day in there. Definitely not going to reserve a room again at that location
Comment from Hotel Management
18 May 2024 by Hotel Manager., Hotel Management
Dear Anthony,Thank you for staying with us. I’m sorry that several issues combined to make your stay less than desirable. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.
by A verified traveler
Posted 11 May 2024
It's dirty, there's a lot of dust and I even slept with a sore nose.
Comment from Hotel Management
13 May 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for staying with us. I’m sorry that cleanliness issues made your stay less than desirable. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I really hope that you will give us another try.Sincerely,Hotel Manager.
by A verified traveler
Posted 26 Apr 2024
It was noisy at night. The bathroom was dirty.
Comment from Hotel Management
27 Apr 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for your stay. We sincerely apologize for the noise disturbance and the cleanliness issues you experienced during your stay. Please be assured that we take your feedback seriously, and we will investigate and address these issues promptly to ensure they do not recur. We understand that a peaceful environment and cleanliness are crucial for a comfortable stay. I hope that you will try us again.Sincerely, Hotel Manager.
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the feedback. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope you have the opportunity to do just that very soon.Sincerely,Hotel Manager.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
20 Apr 2024 by Hotel Manager., Hotel Management
Dear Eiffel,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.
