Ratings based on 936 Verified Reviews

4.0 out of 5
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
Great helpful staff
5 out of 5
by A verified traveler

Posted 25 May 2024
Lovely nights sleep bed very comfortable. Convenient car parking. Room spacious. Clean and tidy
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2024
4 out of 5
by A verified traveler

Posted 20 May 2024
The property is next to the football stadium, if there's a game they will check you bags regardless if your not attending the event. Average walk to the nearest underground is a 7-10 walk.
5 out of 5
by A verified traveler

Posted 20 May 2024
Chelsea is a great place to stay in London. And every taxi driver knows the Chelsea Football Club, where the hotel is located.
3 out of 5
by A verified traveler

Posted 17 May 2024
Both beds in my room where broken and lopsided. The air-conditioning did not work and room was roasting.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
2 out of 5
by A verified traveler

Posted 14 May 2024
room was way too hot to sleep comfortably and when front desk was told they did nothing about it.
5 out of 5
by A verified traveler

Posted 12 May 2024
Excellent option to stay in West England
Comment from Hotel Management
20 May 2024 by Elisa B, Hotel Management
Dear Ruben,Thank you for your feedback. We look forward to welcoming you back to the hotel.Best regards
4 out of 5
by A verified traveler

Posted 8 May 2024
The hotel is tired
Comment from Hotel Management
14 May 2024 by Elisa B, Hotel Management
Dear Robert,Thank you for your review. We hope to have the opportunity of welcoming you back to the hotel in the future.Best regards