Ratings based on 445 Verified Reviews

4.3 out of 5
79% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Sep 2023
Sehr nahe am Stadtzentrum (Theater, Fußgängerzone), 2 Minuten Fußweg zum Bahnhof. Parkhaus (9 Euro/Tag) direkt gegenüber. Angenehmes Ambiente.
Comment from Hotel Management
15 Sep 2023 by Christian Gohs (Leiter Marketing und Verkauf), Hotel Management
Sehr geehrte Frau Petra, vielen Dank, dass Sie sich die Zeit genommen haben um unser Hotel zu bewerten und so zur Qualitätssicherung beitragen. Es freut uns zu lesen, dass Sie zufrieden mit den Leistungen unseres Hauses sowie der unserer Mitarbeiterinnen und Mitarbeiter waren. Wir wünschen Ihnen einen schönen Tag und freuen uns schon heute auf ein Wiedersehen mit Ihnen. Mit freundlichen Grüßen aus dem Esperanto Fulda
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2022
5 out of 5
by A verified traveler

Great Stay

Posted 29 Jul 2021 on Hotels
Great hotel, very friendly staff. Stayed for 1 night on the way to Italy - highly recommendable. Would have loved to to try the spa, but not enough time. Restaurants onsite are good - no need to look further on a trip like mine. Rooftop bar works with bar and restaurant.
Comment from Hotel Management
3 Aug 2021 by Christian Gohs (Head of Marketing and Sales), Hotel Management
Dear Mr. Martin, Thank you for taking the time to rate our hotel. We are very pleased to read that you were completely satisfied with the performance of our company and that of our employees. We wish you a nice day and look forward to seeing you again today. With best regards from Esperanto Fulda,
5 out of 5
by A verified traveler

Posted 28 Jun 2021 on Hotels
Comment from Hotel Management
29 Jun 2021 by Christian Gohs (Leiter Marketing und Verkauf), Hotel Management
Sehr geehrte(r) Frau / Herr Kenni, vielen Dank, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Es freut uns sehr zu lesen, dass Sie vollauf zufrieden mit den Leistungen unseres Hauses sowie der unserer Mitarbeiterinnen und Mitarbeiter waren. Wir wünschen Ihnen einen schönen Start in den Tag und freuen uns schon heute auf ein Wiedersehen mit Ihnen. Mit freundlichen Grüßen aus dem Esperanto Fulda
4 out of 5
by A verified traveler

Posted 7 May 2021 on Hotels
Comment from Hotel Management
10 May 2021 by Christian Gohs (Leiter Marketing und Verkauf), Hotel Management
Guten Morgen sehr geehrte(r) Frau / Herr Briana, vielen Dank, dass Sie sich die Zeit genommen haben, um unser Haus zu bewerten. Es freut uns zu lesen, dass Sie zufrieden mit den Leistungen unseres Hotels sowie der unserer Mitarbeiterinnen und Mitarbeiter waren. Wir wünschen Ihnen einen schönen Start in die neue Woche und freuen uns schon heute auf ein Wiedersehen mit Ihnen. Mit freundlichen Grüßen aus der Barockstadt Fulda
3 out of 5
by A verified traveler

Mediocre

Posted 23 Aug 2020 on Hotels
Service was lukewarm (check in was good but the morning shift was so/so). Breakfast was good but social distance and sanitary requirements not enforced. Overall, ok but not sure if worth the cost at the moment. Beware, parking structure is across the street directly next to train station.
Comment from Hotel Management
25 Aug 2020 by Christian Gohs (Head of Marketing and Sales), Hotel Management
Good morning, dear anonymous reviewer, thank you very much for taking the time to rate our hotel. We are very sorry to read that you were not completely satisfied with the performance of our company and that of our employees. We have passed on your information internally and will take them into account in our future planning. We would like to sincerely apologize for the inconvenience this has caused you. We wish you a nice start to the day and remain with best regards from the baroque city of Fulda
4 out of 5
by A verified traveler

Posted 9 Aug 2020
Please, for the love of sleeping, get better pillows. Seconds after you lay on them, your head is touching the bed. I would suggest asking for 3 pillows per adult. Hotel was clean and very accommodating. The pool is awesome with an outside area. Hot tub could be opened by appointment. Very good mini bar. Staff was all very friendly. We would stay at this hotel again for sure.
Comment from Hotel Management
10 Aug 2020 by Christian Gohs (Head of Marketing and Sales), Hotel Management
Good morning dear anonymous reviewer, thank you for taking the time to rate our hotel. We are pleased to read that you were satisfied with the performance of our company and that of our employees. We have forwarded your information about the pillows in the room internally and will take this into account in our future planning. We apologize for the inconvenience this has caused you! We are already looking forward to seeing you again and wish you a good start into the new week. With kind regards from the baroque city of Fulda
5 out of 5
by A verified traveler

Posted 3 Mar 2020 on Hotels
Everything is excellent but bed can be little bigger for us over 195 cm :)
Comment from Hotel Management
14 Mar 2020 by Ihr Esperanto-Team, Hotel Management
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um unser Haus zu bewerten. Wir freuen uns sehr über Ihre 10-Punkte Bewertung und wünschen Ihnen einen schönen Start in den Tag Es wäre schön, Sie bald wieder in unserem Hause begrüßen zu dürfen. Bis dahin verbleiben wir mit freundlichen Grüßen HOTEL ESPERANTO Kongress- und Kulturzentrum Fulda Ihr Esperanto-Team
4 out of 5
by A verified traveler

Would recommend

Posted 16 Feb 2020 on Hotels
Recommend this hotel. Very convenient. Dated, but good condition. the only complaint was the terrible bed. Should have been replaced 2 years ago. Terrible. Incredible spa! Wow, one of the best.
Comment from Hotel Management
17 Feb 2020 by Ihr Esperanto-Team, Hotel Management
Dear Guest, thank you for Rating our Hotel. We are all very happy about your great review and your words of praise. We are very much regret that the bed does not meet your requirements. We would be very happy to be able to be your host in Fulda again soon. Yours sincerely Esperanto-Team
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2019 on Hotels