Ratings based on 990 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2023 on Hotels
Comment from Hotel Management
3 Jan 2024 by The BREAKFASTHOTEL福岡天神, Hotel Management
この度はThe BREAKFASTHOTEL福岡天神をご利用いただきまして誠にありがとうございました。ご満足いただけたようで幸いでございます。またのお越しをスタッフ一同心よりお待ちしております。
by A verified traveler from PORTLAND
Posted 10 Dec 2023
The most uncomfortable room I stayed at in whole of Japan. No nightstands, the reading light had a broken goose neck and was flashing. The mattress was very hard. The nighlight by the bathroom was ridiculously bright and would occasionally start to flash, I had to tape it. No extra amenities provided such as skin care/haircare like in all the other japanese hotels. The breakfast is not included in the already high price of the room. The only two pros are the very friendly and helpful staff and the location.
Comment from Hotel Management
20 Dec 2023 by The BREAKFAST HOTEL福岡天神, Hotel Management
この度はThe BREAKFAST HOTEL福岡天神をご利用いただき誠にありがとうございました。アメニティが不十分だったことについて、誠に申し訳ございません。快適に滞在いただくためには、十分なアメニティの提供が不可欠ですので、不足していた点について真摯に受け止めて改善に努めます。お客様のお声を参考に、今後はより充実したアメニティをご用意できるように心掛けます。The BREAKFAST HOTEL福岡天神
by A verified traveler
Posted 8 Dec 2023 on Hotels
Comment from Hotel Management
9 Dec 2023 by The BREAKFASTHOTEL福岡天神, Hotel Management
この度はThe BREAKFASTHOTEL福岡天神をご利用いただきまして誠にありがとうございます。ご満足いただけたようで幸いでございます。またのお越しをスタッフ一同心よりお待ちしております。
by A verified traveler
Posted 24 Nov 2023
Service: Some employees were more helpful than others. Multi-cultural staff makes it interesting in some cases, so make sure the front desk staff understands all your special needs. Massage Service offered for a fee.
Food: salad bar, drink bar, pizza oven, smoothies, and soft serve ice cream. It's more of Brunch than breakfast, but the food was always good regardless
Room: Clean, .not too crowded, local TV stations with video on demand choices. There was a miscommunication about the room cleaning schedule, but it was fixed(See Service)
Location: 10 min walk to Canal City, 5min walk to TianjinMinami subway exit 6, ~25min walk to Hakata JR station. 2min walk to bus stop. Almost quite literally in the middle all everything.
Summary: A good starting off point for exploring the city. The room is sufficient for sleeping, but better options are out there if you enjoy lounging in your hotel room. The Staff is helpful and the food is good.
Comment from Hotel Management
26 Nov 2023 by ANIL, Hotel Management
Thank you very much for using The BREAKFASTHOTEL Fukuoka Tenjin. Thank you very much for your stay and for your review.Thank you very much for using our hotel. Also, thank you very much for your valuable feedback. Your feedback will be very helpful for improving our services in the future.First of all, I would like to express my sincere gratitude to the staff for your compliments. Our top priority is to provide our guests with a comfortable stay, and all of our staff are pleased that we were able to provide you with such friendly and high-quality service.We also appreciate your comments about the multicultural staff environment and the front desk staff's understanding of the special needs of our guests. We will continue to strive to sincerely meet the needs of each and every customer.We are happy to hear that you were satisfied with our massage services and meals. We are glad that you found the breakfast delicious and had a brunch-like atmosphere, and that we were able to meet your expectations for our hotel's food service.On the other hand, we sincerely apologize for the misunderstanding regarding the guest room cleaning schedule. We take customer feedback seriously and will review improvements to prevent such problems from occurring again in the future.Finally, we are delighted to hear that you have praised our hotel's convenient location and found it a good starting point for exploring the city. We will continue to strive to provide heartfelt service so that our customers can spend their time comfortably.Thank you very much for taking the time out of your busy schedule to post a review. We look forward to seeing you again.THE BREAKFAST HOTEL Fukuoka TenjinAnil
by A verified traveler
Posted 31 Oct 2023 on Hotels
Comment from Hotel Management
1 Nov 2023 by The BREAKFAST HOTEL福岡天神, Hotel Management
この度はThe BREAKFAST HOTEL福岡天神をご利用いただきありがとうございました。ご満足いただけるお手伝いができたようでうれしく思いますまたのご来館スタッフ一同心よりお待ちしております
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by The BREAKFAST HOTEL 福岡天神, Hotel Management
この度はThe BREAKFAST HOTEL 福岡天神をご利用頂き、誠にありがとうございます。当ホテルのサービスに満足頂き光栄です。今後も様々なサービスを展開予定でございます。ご投稿ありがとうございます。The BREAKFAST HOTEL 福岡天神松尾
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by The BREAKFAST HOTEL 福岡天神, Hotel Management
この度はThe BREAKFAST HOTEL 福岡天神をご利用頂き、誠にありがとうございます。当ホテルのサービスに満足頂き光栄です。これからもお客様にご満足いただけるよう努めてまいります。またのお越しをお待ちしております。ご投稿ありがとうございます。The BREAKFAST HOTEL 福岡天神
by A verified traveler
Posted 7 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by The BREAKFAST HOTEL 福岡天神, Hotel Management
この度は当館にご宿泊いただきまして、誠にありがとうございます。またお忙しい中、ご評価をいただきまして重ねてお礼申し上げます。次回のご滞在は満点のご評価をいただけるようスタッフ一同、より一層精進して参ります。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 17 Sep 2023 on Hotels
Comment from Hotel Management
19 Sep 2023 by The BREAKFAST HOTEL 福岡天神, Hotel Management
この度はThe BREAKFASTHOTEL福岡天神をご利用いただき誠にありがとうございました。ご投稿ありがとうございます。また機会があればご利用ください。The BREAKFAST HOTEL 福岡天神松尾
by A verified traveler
Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
12 Sep 2023 by The BREAKFASTHOTEL福岡天神, Hotel Management
この度はThe BREAKFASTHOTEL福岡天神をご利用いただき誠にありがとうございました。当ホテルのサービスに満足頂き光栄です。今後も様々なサービスを展開予定でございます。またのお越しをお待ちしておりますThe BREAKFASTHOTEL福岡天神
