Ratings based on 88 Verified Reviews

3.9 out of 5
69% of guests recommend
4.3 Room cleanliness
3.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2019
4 out of 5
by A verified traveler

Nice place!

Posted 31 Aug 2018 on Hotels
Nice place, there's a convenience store nearby. The reception is in a separate location far (15-20 minutes walk) from the location of our room.
Comment from Hotel Management
12 Sep 2018 by SHI, Hotel Management
Thank you very much for choosing our “Residence Hotel Hakata 3” out of million other hotels. We are very happy to know that you liked our hotel. We really appreciate your kind message about your next visit. We will make sure to give you pleasant and comfortable stay and provide you with our best service again. We are all waiting for your next visit. We are very sorry for causing you any problem in relation of the different location of our front desk and the hotel. We appreciate your understanding.
5 out of 5
by A verified traveler

Quite far from the reception but overall great!

Posted 2 Aug 2018 on Hotels
We enjoyed the room, very clean and new. With lots of amenities to use such as laundry. The area is nice too near Hakata Station. The only concern I have is that reception is quite far from the hotel itself so we need to walk a distance just to get to our hotel. Nevertheless, it was a great place.
Comment from Hotel Management
6 Aug 2018 by SHI, Hotel Management
Thank you very much for choosing our “Residence Hotel Hakata 3” out of million other hotels. We are very happy to know that you liked our hotel. We really appreciate your kind message about your next visit. We will make sure to give you pleasant and comfortable stay and provide you with our best service again. We are all waiting for your next visit. We are very sorry for causing you any problem in relation of the different location of our front desk and the hotel. We appreciate your understanding.
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good experience in Fukuoka

Posted 25 Feb 2018
hotel was good and well located near Hakata station. the only problem was that front office is located in a different building far away from the booked room. the information wasn't sent to me and i had to pay twice a taxi transportation (with luggage) between the booked room and the from desk! Chek-in time is also very late at 17H00.
4 out of 5
by A verified traveler

Posted 28 Aug 2017 on Hotels
Pros: The room itself was very clean. The security was pretty good, good lock system. Location - about 10min walk to/from Hakata. Cons: check-in was at a different location, about 15 min walk to the hotel. Some strangers kept ringing the doorbell at 1:30am which was really annoying (not sure what that was about). Also woke up to construction noise right next door. The instructions for the washer/dryer was not consistent with the machine they had, so I had to look it up online. I was also not given Wifi instructions at check-in (it said free wifi on booking) but was given information for Wifi rental. Small inconveniences along the way but overall a good place to stay .
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice

Posted 23 Aug 2017
The hotel room was very clean like what you can expect in Japan. The facilities were very modern but unfortunatly there was only rare english translations e.g. for the washing machine. But in general this is a very good hotel.
5 out of 5
by A verified traveler

Posted 8 Nov 2023 on Hotels
房間滿大的採光很好 舒服/廁所乾濕分離很棒 可以洗衣廁所有乾燥抽風口👍
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Nov 2020