Ratings based on 725 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2024
Would love to use this hotel again
5 out of 5
by A verified traveler

Posted 28 May 2024
It is very near the metro station
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024
5 out of 5
by A verified traveler from Bellevue

This traveler left a rating score only Posted 13 May 2024
5 out of 5
by A verified traveler

Posted 4 May 2024
My husband and I stayed for a 7 night workcation. We worked for several hours and then explored Fukuoka the rest of the day. The hotel was able to accommodate our request for the longer desk with 2 chairs by the window. Desk was not super spacious, but roomy enough for 2 laptops and 2 portable monitors, plus note pads and phones. Wifi was good. Hotel few steps away from Akasaka train station and near many delicious dining options. Tenjin train station and Donki also easy to walk to in 10-15 minutes. So much shopping close by. Staff very helpful and kind even though I bothered them with questions just about every day. Would stay here again.
5 out of 5
by A verified traveler

Posted 20 Apr 2024
It's around 10min walk to the major shopping area in Tenjin. Quiet and safe area just what we are looking for.
Comment from Hotel Management
21 Apr 2024 by Manager, Hotel Management
Thank you for staying at Hotel JAL City Fukuoka Tenjin. We are very honored to hear that you liked the location of our hotel. We are relieved to hear that you enjoyed your trip very much.We hope you will visit us again in the future, and we will do our best to make your stay as comfortable as possible, whether for work, refreshment, or any other purpose.We look forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 18 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Manager, Hotel Management
Thank you very much for choosing Hotel JAL City Fukuoka Tenjin from among many hotels.We will continue to make further efforts to provide you with a truly relaxing stay, and we look forward to seeing you again.
5 out of 5
by A verified traveler from Bothell

Posted 9 Apr 2024
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Thank you very much for choosing Hotel JAL City Fukuoka Tenjin.We would like to thank you again for your high evaluation of your stay.We will continue to improve and enhance our services, and we look forward to welcoming you again.We sincerely look forward to your next visit.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Nice and convenient!
Comment from Hotel Management
21 Apr 2024 by Manager, Hotel Management
Thank you very much for staying at Hotel JAL City Fukuoka Tenjin. We are very honored to hear that your stay at our hotel was highly appreciated.We will continue to improve our services based on your feedback, and we look forward to serving you again in the future.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Comment from Hotel Management
21 Apr 2024 by Manager, Hotel Management
Thank you very much for staying at Hotel JAL City Fukuoka Tenjin. We are very honored to hear that your stay at our hotel was highly appreciated.We will continue to improve our services based on your feedback, and we look forward to serving you again in the future.