Ratings based on 992 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
22 Jan 2024 by Candeo Hotels Fukuoka Tenjin Front, Hotel Management
Thank you for choosing Candeo Hotels Fukuoka Tenjin from among the many hotels available. Also, thank you for taking the time out of your busy schedule to post a review. Thank you again.We apologize for not being able to satisfy our customers.Our entire staff will do their best to ensure that you are even more satisfied next time.We look forward to seeing you again.
by A verified traveler
Clean, comfortable and great sky spa.
Posted 21 Oct 2023 on HotelsOne of my favorite hotels in Fukuoka, with a great hot spring bath and Sauna on the roof. Will stay again! In the exciting Tenjin neighborhood with so many great restaurants, bars and cafes.
Comment from Hotel Management
22 Oct 2023 by Candeo Hotels Fukuoka Tenjin Front, Hotel Management
Thank you very much for using Candeo Hotels Fukuoka Tenjin. Thank you again for taking the time out of your busy schedule to post a review.We are very honored that you gave us a perfect rating. We are glad that you were satisfied with our hotel's large public bath and sauna.There are many sightseeing spots and restaurants in Tenjin, so we would be happy if you could visit us again.We look forward to seeing you again.
by A verified traveler
Posted 8 Aug 2023
Comment from Hotel Management
21 Aug 2023 by Candeo Hotel Tenjin Front, Hotel Management
Thank you very much for visiting Candeo Hotels Fukuoka Tenjin. Thank you again for sharing your thoughts on staying at our hotel. I'm sorry to have troubled you with the view from the window. I am very happy that you enjoyed the Sky Spa. All the staff will do their best to make you happy even more in the future. We look forward to your next visit. Candeo Hotels Fukuoka Tenjin
by A verified traveler from Washington
Posted 29 Jun 2023
Comment from Hotel Management
1 Jul 2023 by カンデオホテルズ福岡天神 フロント, Hotel Management
この度はカンデオホテルズ福岡天神をご利用頂き誠にありがとうございました。またお忙しい中クチコミをご投稿頂きました事重ねてお礼申し上げます。 ご滞在中はご満足頂いたご様子で嬉しく思います。これからもお客様からご満足頂ける様スタッフ一同精進して参ります。 またのご来館心よりお待ちしております。
by A verified traveler
Posted 15 Nov 2022
This hotel feels modern, clean, and comfortable. The rooftop onsen is nice. The soap is nice too. The breakfast buffet is excellent. The only negative point is that the slippers were too small for me.
Comment from Hotel Management
15 Nov 2022 by カンデオホテルズ福岡天神 フロント, Hotel Management
Thank you for staying our hotel and sending message.We are so happy to have your satisfaction. We are going to make our guest glad to stay.We are looking forward to see you again.
by A verified traveler
Wonderful property to experience while in Fukuoka!
Posted 21 May 2022 on HotelsWe love Candeo properties in Japan! This property is located within walking distance to many places to eat and see. This property is a little older than the other properties we have visited. We had the best customer service from Kohei W. upon our check-in. He went out of his way to make sure we were happy with our room, provided extra towels and pillows for our family and overall was incredibly service oriented. He helped us anytime we needed assistance. He is a great asset to Candeo Fukuoka. We will be back because of the exceptional service we received from him. The only suggestions I would give is that you provide water to drink in the womans onsen as the other properties do. I would also add that you may want to consider adding the cold-water plunge in the womans onsen like the men have on their side.
Comment from Hotel Management
13 Jun 2022 by カンデオホテルズ福岡天神 フロント, Hotel Management
Thank you for staying our hotel and giving message.
We are very happy because we could get satisfaction from you.
We are going to keep improving to get satisfaction from every guests.
We are looking forward to see you again.
Best regard
Candeo hotels Fukuoka Tenjin
by A verified traveler
Posted 2 May 2022 on Hotels
Comment from Hotel Management
3 May 2022 by カンデオホテルズ福岡天神 フロント, Hotel Management
カンデオホテルズ福岡天神にご来館いただきまして誠にありがとうございます。
高評価頂きましてありがとうございました。
またのご来館を心よりお待ちしております。
by A verified traveler
Posted 30 Mar 2022 on Hotels
Comment from Hotel Management
31 Mar 2022 by カンデオホテルズ福岡天神, Hotel Management
この度はカンデオホテルズ福岡天神をご利用頂きまして誠にありがとうございます。
また、お忙しい中貴重なクチコミ重ねて御礼申し上げます。
次回のご利用も心よりお待ちしております。
by A verified traveler
Nice hotel chain!
Posted 4 Apr 2021 on HotelsLove the Candeo hotels this is our second one and highly recommend them. Clean, modern, new, high quality bedding and amazing roof top outdoor baths! Breakfast is good, enough variety to find something to get your day started!
Comment from Hotel Management
4 Apr 2021 by カンデオホテルズ福岡天神 フロント, Hotel Management
Thank you for staying our hotel.
I'm glad you like it.
We're looking forward to seeing you again!
by A verified traveler from Hong Kong
Posted 13 Mar 2020
Good location, abt 3 mins to the subway station. Another 2-3 mins to reach Tenjin area (plenty of shops & restaurant). Small onsen bath in the hotel - which was great after a long day of walking around. Rooms are quite spacious and clean. Would stay here again.
Comment from Hotel Management
13 Mar 2020 by Candeo Hotels Fukuoka Tenjin Front, Hotel Management
Thank you for staying our hotel.
We are glad to hear it.
We look forward to seeing you again!
Thank you so much!
