Ratings based on 482 Verified Reviews

4.1 out of 5
75% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
5 out of 5
by A verified traveler

Posted 18 Apr 2024
About a 20 minute walk from Mt. Fuji station, it's a bit of a walk with luggage. There are buses throughout the area running every 20-30 minutes. It's very much a suburb/rural area. The hotel has a great view of Fuji-san and great value with the onsen facilities in the hotel. Be sure to double check if you booked a smoking room or not.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2024
5 out of 5
by A verified traveler

Posted 5 Mar 2024
The resort has a onsen that the whole town visits and it’s a definite must do because it’s refreshing and you have a view of Mt Fuji behind the hotel.10 minutes walking distance to Fuji Q amusement park and a variety of restaurants to choose from and all within walking distance.Top notch staff and very friendly.
4 out of 5
by A verified traveler

Posted 2 Mar 2024
Onsen on site is avaibable nearly all day. Did not enter the onsen as they requested we go late at night as our party had tattoos which is understandable and the accommodation to go late at nigjt was appreciated. Staff was helpfull in explaining e erything we needed to know. Hotel is 20min by foot from mt fuji station. Mostly walkable but crosswalks in the area are a bit out of the way
5 out of 5
by A verified traveler

Posted 11 Feb 2024
Great service， can view Mt. Fuji too
5 out of 5
by A verified traveler

Posted 7 Jan 2024
Hot spring experience was awesome
5 out of 5
by A verified traveler

Posted 22 Nov 2023
You can enjoy a relaxing time at the hotel.
5 out of 5
by A verified traveler

Nice place to stay

Posted 23 Oct 2023 on Hotels
It was quite clean and onsen was nice. We could see Mt. Fuji from our window. It was quite near to Fuji-Q Highland. Quite few restaurant were near by and a convenience store was just cross the road also, Daison(100yen shop) was next door. The restaurant in the hotel was very good.
1 out of 5
by A verified traveler

Posted 19 Sep 2023
Very rude staff, dodgy taxi fare mark ups, very run down, smells very bad and could not use the onsen. Just stay absolutely anywhere else.
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