Ratings based on 207 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Great customer services
5 out of 5
by A verified traveler

Posted 4 Apr 2024
This was my favorite hotel so far in my trip to Japan and I've been to 5 hotels so far in different cities including Tokyo, Kyoto, Osaka, and Hiroshima. I went on a cloudy day so I couldn't see Mt Fuji when I checked in which I was bummed about but then I went to the public bath they have inside of the hotel and it was amazing, I went at night before closing and early morning at opening and it was pretty empty. The best part was the next day I woke up to Mt Fuji from outside my room window and I also go to see Mt Fuji from the observation deck.
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Perfect view on mount fuji. But the bed was the worst out of the 4 hotels i stayed in. It was small compared to the room The room was very big tho.
5 out of 5
by A verified traveler

Posted 24 Mar 2024
วิวสวยมาก ห้องสะอาด ใหญ่
4 out of 5
by A verified traveler

Posted 16 Feb 2024
Although the hotel is kind of nice inside, it's far away from the train station (25 mins walk) and no public transit available. It will be good if you are driving.
5 out of 5
by A verified traveler

Posted 30 Jan 2024
Quiet and a couple of miles from bars and Kawaguchi station but generally a cool hotel with a good view of Mt. Fuji
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023
3 out of 5
by A verified traveler

Posted 5 Dec 2023
The hotel is located quite far (30 mins walk) from the bus station. If you intend to walk to the hotel with your heavy luggage it is going to be quite challenging as the hotel is situated on the hilltop. Quite disappointed with the hotel staff as our request for rooms facing mount fuji was very quickly turned down though the hotel was quite empty. It is totally pointless to stay in this hotel if you are unable to secure a room facing Mt Fuji.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Nov 2023