Ratings based on 134 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
The main draw of this property is the view of Mt Fuji from the room.
by A verified traveler
Posted 8 Jun 2024
* Unblock view of mount fuji
* Spacious, minimalist design
* A 10 to 15 min walk to stations and lawson/7-11.
* Two washing machine and two dryers that are free to use.
* Friendly staffs.
* Suggestion: Add a few hooks in the toilet.
by A verified traveler
Posted 28 May 2024
Super huge space, very clean, very friendly reception, free parking and best of all, awesome view of fuji-san.
by A verified traveler
Posted 7 Mar 2024 on Hotels
100% perfect view of Fuji-san!!
Short walk from Kawaguchiko Station and the route is generally flat and well lit at night.
The property was very modern and minimalist. Room was clean but had some drain flies in the toilet. Very spacious and can easily fit four adults and luggage. Walls were not very sound-proof but was still acceptable.
by A verified traveler
Posted 29 Jan 2024
Room is dirty, bed linen are old and dirty. No room cleaning, if you stay 2 nights, they will just prepare the towels for 2 days. Won’t clear rubbish for you also. The price we paid can find other hotel with better service. Only good thing is the view of Mount Fuji. But again, with the price we paid we can find another hotel with the same view and better services. My face had breakouts after staying here for 2 nights.
Also, there’s no one at the reception after 9.30pm or 10pm, can’t remember the time clearly because every time we are back around 7-8pm, there’s no one there already. Anyone can enter the hotel, not safe at all.
by A verified traveler
Posted 6 Jan 2024
Quiet and modern place with nice Mount Fuji view. Would be perfect if they have their own onsen. Price is expensive for the stay
by A verified traveler
Posted 10 Dec 2023
by A verified traveler
Posted 9 Sep 2023
by A verified traveler
Posted 21 Jul 2023
by A verified traveler
Great view. Uncomfortable sleeping.
Posted 28 Jun 2023 on HotelsThe pure white decor of the place really highlights how dirty everything is. We got into the room later in the evening when staff was no longer around and saw tiny gnats flying around the corner of the room. It’s possible bc the open concept of the lobby and their doors and the outside if full of these bugs. I don’t care when bugs are outside but when they’re inside - so grossed out. My husband and kids took care of the problem. The bright white floors also highlighted how gross the carpet felt inside the room. I wanted to take a steam vacuum and clean the floors.
But the beds. These beds were so so so uncomfortable. And they gave you a paper thin pillow you can literally fold in half. Those pillows are garbage and too used at this point. Of all the hotels I’ve stayed in I would say I was the least comfortable with it.
The view? It was nice. Beautiful view of Mt Fuji but the bad night sleep and cleanness does not make up for it.
