Ratings based on 29 Verified Reviews
4.2 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
The staff were incredibly kind and accommodating. Everything was very clean. Amazing views. Never wanted to leave.
by A verified traveler
Posted 10 Nov 2023
This hotel does have a nice view of Mt fuji; however, the building itself has a lot that needs improvement. The curtains are stained and my friend's room had stained carpet. Overall, I was really disappointed given how highly rated the building was on expedia.
This hotel is really inaccessible if you do not have a car so I definitely wouldn't recommend it if you're traveling by bus / taxi. There's not much around the area and you'll spend a majority of your time here wondering why you picked such an isolated area. There's nothing to eat outside of the hotel other than two other hotel's and their food options (when I visited they were both closed).
by A verified traveler
Posted 1 Nov 2023
The view of Mt Fuji over the lake was incredible. The staff was lovely and it was peaceful and quiet at the hotel. We loved it so much we tried to extend our stay but they were very busy. We definitely want to come back!
by A verified traveler from ISTANBUL
Posted 18 Apr 2023
We had a very Plesant stay. Had a very large room with tatami floors and great views of Fuji Mountain over the lake. We had breakfast and dinner. The food and presentation was very good. The personnel was very good. Language can be a problem. Most importantly when we walked in the hotel the first time there was an odor stuck at the ground floor coming from the kitchen, they need to ventilate the area more.
We had some nice walks around the lake and took many pictures. Great place to stay couple days.
by A verified traveler
Posted 18 May 2019
by A verified traveler
Overpriced
Posted 8 Apr 2019 on HotelsAmazing views of mountain Fuji come with a price for sure, but this old facility has very little to offer. Run by a bunch of extremely friendly and severely cute old Japanese grandmas, this surprisingly huge hotel is spotless clean but rather abandoned. The baths are located on the ground floor, but from there to your room is a freezing marathon that totally puts you off from using them. If you haven’t booked dinner in advance you’ll be served rice with curry sauce for 1000 yen, so plan in advance. There is nothing else around except from some van loudspeakers waking you up at 6am. Right on time for that sunrise shot!
by A verified traveler
Superb view of Mt.Fuji
Posted 5 Apr 2019 on HotelsQuiet and peace, very awesome view of mt. fuji if weather permitted. Very far from train station with less and delay bus could effect your schedule.
by A verified traveler
Posted 11 Nov 2018 on Travelocity
by A verified traveler
Nice stay, beautiful views, but hotel a bit old
Posted 19 May 2018 on HotelsWe arrived late at night, well past their usual check-in times. While they were not happy with our tardiness, they were still polite and helpful to us, for which we are quite grateful. The hotel is right by Lake Shoji, and as advertised, we got a great view of Mount Fuji from our room. We were very happy with the breakfast provided by the hotel as well.
Unfortunately our visit was marred by some cleanliness issues in the room. The hotel is clearly a bit dated, and the towels were not too clean (musky odor), and the bedding had some stains. The room was set up strangely where after using the toilet (near the door), you had to walk all the way to the other end of the room to wash your hands.
Logistically, keep in mind that there are not too many eateries nearby open in the evenings, so you should either make a dinner reservation with the hotel, or you'll have to drive 15 - 20 minutes out to other towns.
by A verified traveler
Posted 15 Nov 2023 on Hotels
