Ratings based on 290 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from cheyenne
Posted 6 May 2023
Room was beat up and just seemed very rundown
by A verified traveler
Posted 21 Apr 2023 on Hotels
by A verified traveler
quiet and relaxing trip
Posted 13 Dec 2022 on Hotelsnice and quiet hotel and old-style onsen. i have no idea if it's the winter time reason or whatever, not so many guests there, basically we shared the whole hotel among 2 or 3 rooms of guests only. nice in a way. but honestly i think the dinner and breakfast could have been better.
by A verified traveler
Posted 20 Feb 2022
They try open the door while we are inside the room,why not use doorbell for delivering some amenities,needed to wait people at front desk😕
by A verified traveler
Posted 20 Nov 2021
What I like: Clean, convenient, within walking distance to eki and many shops and good view of Mt Fuji
What I dislike: Based on prior experience staying in half board hotel, I don't think I got what I paid for. The dinner was ok, breakfast was not great.
by A verified traveler
Posted 29 Jun 2020 on Hotels
We had a nice time, the rooms a bit old but comfortable.
Only toilet in room could use an update.
Food and onsen were really good. Good deal for this price
by A verified traveler
Posted 4 Feb 2020
The staff is attentive and helpful. Very pleasant with the shuttle service from the station. The lake and fujisan can view from our room. I am happy that the security during night shift is so responsible, he knock our door non stop because he saw our key was hanging outside the door. We are appreciate for the help. Arigatou gozaimasu to all your staff.
by A verified traveler
Posted 1 Feb 2020 on Hotels
No dining nearby
by A verified traveler
Posted 2 Dec 2019 on Hotels
by A verified traveler
Posted 1 Dec 2019 on Hotels
