Ratings based on 10 Verified Reviews
5.0 Room cleanliness
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
21 Jan 2024 by Kuranoyado-matsuya, Hotel Management
Thank you for staying with us. We are also grateful for the good reviews. All the staff are encouraging. We look forward to seeing you again.
by A verified traveler
Posted 14 Dec 2023 on Hotels
Comment from Hotel Management
15 Dec 2023 by Kuranoyado-matsuya, Hotel Management
Thank you for your review. We were delighted to have helped you on your journey. The scenery varies from season to season, such as snowy Mt. Fuji in winter and cherry blossoms in spring. We look forward to seeing you again.
by A verified traveler
Posted 27 Nov 2023
by A verified traveler
Posted 27 Oct 2023
Beautiful property, the host will wait for you to check-in even if you encounter delays on your journey up to Kawaguchiko. The cottages were extremely clean and cozy, with a small soaking tub right outside of the bathroom. There are a few walkable Onsen nearby open late and there is a phenomenal Oden restaurant nearby open till 11pm.
Comment from Hotel Management
27 Oct 2023 by Kuranoyado-matsuya, Hotel Management
Thank you for staying at our cottage. We are delighted that you were able to use it comfortably. Enjoy the rest of your stay in Japan. Kuranoyado-matsuya
by A verified traveler
Posted 23 Sep 2023 on Wotif
Excellent place to stay. Would stay there again.
Comment from Hotel Management
23 Sep 2023 by Kuranoyado-matsuya, Hotel Management
Thank you for staying at our rental villa. We were happy to receive your compliments at check-out. We are looking forward to seeing you again. Have a nice day!
by A verified traveler
Posted 5 Jun 2023 on Hotels
Comment from Hotel Management
6 Jun 2023 by Kuranoyadp Matsuya, Hotel Management
Thank you for your review. All the staff are delighted. We will continue to try to clean carefully. We look forward to seeing you when you stay at Kawaguchiko.
by A verified traveler
Posted 23 Mar 2024
雰囲気が良かった
Comment from Hotel Management
24 Mar 2024 by Kuranoyado-matsuya, Hotel Management
??様 先日はご利用いただきまして、ありがとうございました。 心地よくお過ごしいただけたということで、スタッフ一同嬉しく思っております。 今回の旅が皆様のよい思い出となりましたことを願っております。 またのお越しをお待ちしております。
by A verified traveler
Very beautiful place
Posted 19 Nov 2023 on HotelsComment from Hotel Management
19 Nov 2023 by Kuranoyado-matsuya, Hotel Management
Thank you very much for staying at our cottage the other day. In addition, all the staff are delighted to hear that you are satisfied with the service of us. In winter, you can see Mt. Fuji in the snow andin spring, beautifully blooming cherry blossoms. We look forward to seeing you again. Kuranoyado Matsuya
by A verified traveler
Posted 19 Feb 2023
by A verified traveler
Posted 6 Mar 2019
とても綺麗！調理器具も清潔に準備されていてそのまま使えました。各部屋が吹き抜けで一体になっていて素敵でしたが話し声は筒抜けなので寝るときは寝るタイミングがバラバラだとつらかったです。
Comment from Hotel Management
8 Mar 2019 by M, Hotel Management
Ｎ様：先日はご利用いただきまして、ありがとうございました。
「オープンスペース」は一体感を感じていただけるように作りました。確かに、長所・短所どちらもありますね。今回のご旅行で皆さまお互いの距離がより近くなられたことに期待したいと思います。
気の置けない仲間の方とのまたのご利用をお待ちしております。ありがとうございました（感謝）。
