Ratings based on 371 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from FEDERAL WAY
Posted 5 May 2024
Very good ryokan resort. Nice staff. Everything was ready when we checked in. We stayed in traditional Japanese room with the view of lake Kawaguchico. Japanese set meals for dinner and breakfast were amazing. We had a good time there!
by A verified traveler
Posted 2 May 2024
This was an amazing place to stay. We were only here for a night, but it was the most relaxing stay ever. The private onsen was amazing and there were so many special touches like matching pajamas, a goodie bag and breakfast included. We left very early so the staff gave us our breakfast the night before in a packed lunch and it was so lovely. We also got a massage and it was incredible. Staff were so kind and lovely. Would definitely stay here again, thanks so much <3
by A verified traveler
Posted 1 May 2024
It was a very nice stay! The Food at the evening and the morning was very varied, so each one find something that he likes.
by A verified traveler
Posted 1 May 2024
Wonderful property. True Japanese experience for my teenagers. Staff was wonderful. Restaurants in the area close early and coffee shops do not open until 9:00 am, so need to plan for that. Breakfast at hotel was wonderful and great variety of local cuisine.
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 26 Apr 2024
The hotel is great. The rooms are confortable and beautiful and the lake’s view is very nice. The food (dinner and breackfast) is delicious. The staff from the hotel is really helpfull.
by A verified traveler
Posted 21 Apr 2024
very hospitable and lovely stay for foreigners looking for a somewhat traditional ryokan experience.
by A verified traveler
Posted 17 Apr 2024
Great location and lake view was stunning.
by A verified traveler
Posted 16 Apr 2024
Fantastic location and lovely staff. It was my first time in a ryokan, and they set the bar really high. Definitely recommend and would return
by A verified traveler
Posted 16 Apr 2024
Great clean stay and amazing property
