Ratings based on 388 Verified Reviews

4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from MOUNT VERNON

Posted 27 May 2024
The onsen is nice. The food was OK..The people were really nice.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

Posted 18 May 2024
Outstanding value for money. Tiny rooms, as you would expect in Japan. However fantastic location with amazing views of Mount Fuji, especially from the wonderful onsen on the 6th floor. Lovely helpful staff and very nice breakfast. Thank you for an exceptional stay. Brett from Australia.
4 out of 5
by A verified traveler

Posted 6 May 2024
If you can afford . It s better to get lake vore room in the front -- it's additional $50 USD but you get the lake view.. if you stay in the back you only see the old ugly trees and cement wall
5 out of 5
by A verified traveler

Posted 5 Apr 2024
From our room the Mount Fuji view was spectacular and we have great photos. Although the next two day were filled with heavy rain, I felt sorry for the other tourists; who could not enjoy the Mount Fuji view. But we had a wonderful time and much thanks to the friendly staff. Aloha.
4 out of 5
by A verified traveler

Posted 1 Mar 2024
The stay in this hotel was pleasant. Breakfast was great, fresh and various options. Onsen bath on the 6th floor was clean and facing the lake and part of Mt Fuji and at night beautiful! Location is good, city buses are just at the door step. Note…lots of restaurants in the area closes 8pm. The only thing “bad” is the lack of communication and signage in English, letting the guest know that shuttles to Kawaguchiko station are available if booked the day before upto 9pm. Otherwise, great stay overall. Bang for your buck!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Feb 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2023 on Hotels
5 out of 5
by A verified traveler from Jackson Height

Posted 28 Nov 2023
Big fat on San Tomas potion stop wheel of fun is lag stop very nice
5 out of 5
by A verified traveler

Posted 23 Nov 2023
Good view from room