Ratings based on 260 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2024
5 out of 5
by A verified traveler from Oakville

Posted 3 May 2024
Amazing staff members, when we arrived it was raining, the ladies helped us carry our luggage from the bus station to the hotel. We were cold and the ladies serves us hot tea, made us feel very welcomed, thank you so much!
5 out of 5
by A verified traveler

Posted 30 Apr 2024
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4 out of 5
by A verified traveler

Posted 19 Apr 2024
The bed was very comfortable, staff was incredibly helpful, we loved the area because it was so easy to walk to everywhere we wanted to go.
3 out of 5
by A verified traveler

Posted 16 Apr 2024
The bathroom was very tiny and the towels were very thin.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Great place the complimentary amenities were amazing but grab them whilst you can otherwise you won’t be able to take them. It had bath salt and facial masks. We drove the bed was spacious and I had the view of mt Fuji. I would however find it hard if walking as I could see people tiredly pushing their luggage up a little hill. The breakfast like others said are simple but I liked it. Nice and clean great English with the staff. Loved it thank you
5 out of 5
by A verified traveler

Posted 8 Apr 2024
A lovely hotel with breathtaking views of Fuji from their roof terrace
3 out of 5
by A verified traveler

Posted 6 Apr 2024
we booked this hotel because it was more budget friendly and it shows. The room is small, the hotel isn’t very clean and you can tell the building itself is more run down. The rooftop view isn’t anything to shout about and it’s only a nice view if you get a lucky clear day (which we didn’t). Outside of that, it’s just a rooftop with some tables scattered around. It’s a 15 minute walk from the station and you can rent bikes there, which helps with getting around. I wouldn’t recommend walking to anywhere you want to go as it’s quite a good distance. The free breakfast is nice. The customer service is ok. It’s a decent hotel but it’s nothing fancy if youre looking for something simple in the area, it’s a good option.