Ratings based on 254 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
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by A verified traveler
Posted 19 Apr 2024
The bed was very comfortable, staff was incredibly helpful, we loved the area because it was so easy to walk to everywhere we wanted to go.
by A verified traveler
Posted 16 Apr 2024
The bathroom was very tiny and the towels were very thin.
by A verified traveler
Posted 15 Apr 2024
Great place the complimentary amenities were amazing but grab them whilst you can otherwise you won’t be able to take them. It had bath salt and facial masks. We drove the bed was spacious and I had the view of mt Fuji. I would however find it hard if walking as I could see people tiredly pushing their luggage up a little hill.
The breakfast like others said are simple but I liked it.
Nice and clean great English with the staff.
Loved it thank you
by A verified traveler
Posted 8 Apr 2024
A lovely hotel with breathtaking views of Fuji from their roof terrace
by A verified traveler
Posted 6 Apr 2024
we booked this hotel because it was more budget friendly and it shows. The room is small, the hotel isn’t very clean and you can tell the building itself is more run down. The rooftop view isn’t anything to shout about and it’s only a nice view if you get a lucky clear day (which we didn’t). Outside of that, it’s just a rooftop with some tables scattered around. It’s a 15 minute walk from the station and you can rent bikes there, which helps with getting around. I wouldn’t recommend walking to anywhere you want to go as it’s quite a good distance. The free breakfast is nice. The customer service is ok. It’s a decent hotel but it’s nothing fancy if youre looking for something simple in the area, it’s a good option.
by A verified traveler
Posted 3 Apr 2024
Good base for a visit to Mt Fuji. Train station only as short walk away and hotel provides a shuttle service when you have baggage.
Plenty of places to eat nearby. Staff were very friendly and helpful.
by A verified traveler
Posted 1 Apr 2024
We only stayed one night, but the room was spacious, clean and comfortable. They provided everything we needed (and extras face masks!) the staff we friendly and helpful. It's around a 15 minute walk from kawaguchiko station, which is handy. It's convenient to explore lake Kawaguchiko area. They have bikes for hire, including electric bikes, which is great.
by A verified traveler
Posted 31 Mar 2024
Clear and room so big.
by A verified traveler
Posted 31 Mar 2024
