Ratings based on 687 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 May 2024
A wonderful room and fantastic reception staff.
5 out of 5
by A verified traveler

Posted 24 May 2024
Super convenient location less than a 10 min walk from the train & bus station and in the middle of restaurant & shopping options of all kind, from trachten to books! Large rooms and amazing shower, the property exceeded my expectations.
4 out of 5
by A verified traveler

Posted 9 May 2024
Right in the heart of everything: shopping and restaurants. Staff is encouraged to work on being more friendly and helpful. We enjoyed the room, comfortable and nicely decorated.
3 out of 5
by A verified traveler

Posted 8 Apr 2024
Access to the parking was very very difficult due to City Center contructions.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2024 on Hotels
2 out of 5
by A verified traveler

Posted 6 Jan 2024
So disappointing!!! The superior room we booked appeared clean but once staying there was not. The linen and towels were so worn and thin and some had holes in them. The daily service was poor…just folded the doona and plumped up the pillows. The floors were cleaned once during our 5 night stay. The room was located outside the main building above a garage where people congregated to smoke. The stairs leading up to a landing with 3 rooms was so dangerous as steep and winding with no handrail…would not pass health and safety in Australia and there was always a smelly odour in the stairwell. On the positive the breakfast was fabulous and a nice variety. We ate one in the restaurant and it was quite nice too.
5 out of 5
by A verified traveler

Posted 22 Dec 2023
I loved this place , hard with kids because there’s no elevator but very good in general
5 out of 5
by A verified traveler

Posted 5 Dec 2023
Well located, large room, very clean. Good restaurant in the hotel. Easy access to the castles from here. Close to the train station. Very walkable, lots of restaurants and shops in this area. Friendly staff. I would stay here again.
5 out of 5
by A verified traveler

Excellent option in Fussen

Posted 16 Nov 2023 on Hotels
Very well located. Shops and restaurants all around. Nice breakfast 11EUR P/P, nice restaurant and very good room. Definitely a very charming option in Fussen. Parking in the back for a small fee.