Ratings based on 141 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024
Bit dated
Comment from Hotel Management
5 Mar 2024 by Aneta Front Desk, Hotel Management
Dear Mrs.Elaine,Thank you for sharing your feedback about your recent stay at MP Hotels Apartamentos Puerto Caleta. We appreciate your honest assessment. We will take into account your comment about the property feeling a bit dated. Your feedback is valuable to us as we strive to continuously improve our facilities. Kind regards,
by A verified traveler
Posted 12 Feb 2024 on Hotels
Comment from Hotel Management
13 Feb 2024 by Aneta Front Desk, Hotel Management
Dear Mr.Jeffrey, Thank you very much. We hope to see you again in close future, kind regards
by A verified traveler
Posted 22 Jan 2024
We had very enjoyable and relaxing stay in Puerto Caleta Hotel. The location was great on the main street near to the beach and all shops and restaurants around. Very close to the airport. Very friendly staff. Thank you.
Comment from Hotel Management
23 Jan 2024 by Aneta Front Desk, Hotel Management
Dear Mr.Dimo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Nice apartment; local bars close quite early
Posted 16 Jan 2024 on HotelsWe had a nice quiet apartment with a huge balcony which was good for sunbathing. The stairs made carrying large or heavy things a bit awkward but it didn.t cause any real problems. The local bars mostly shut around 01:00 but we could have a late drink on the balcony after that.
Comment from Hotel Management
23 Jan 2024 by Aneta Front Desk, Hotel Management
Dear Maurice,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 31 Dec 2023
Room was very good size, location is fairly central and easy walk to restaurants and shops. Hairdryer available but you have to rent it. Safe is free.
Pool area lets the place down.
Comment from Hotel Management
16 Jan 2024 by Aneta Front Desk, Hotel Management
Dear Alan,Thank you for your review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 22 Dec 2023
Comment from Hotel Management
27 Dec 2023 by Aneta front Desk, Hotel Management
Dear Mr Brian, thank you very much for your feedback. Hope to see you again on your next visit on the island,kind regards
by A verified traveler
Overpriced and In need of modernising
Posted 19 Nov 2023 on HotelsStayed here 5 years ago and nothing has changed, rooms very basic, have to hire kettle and toaster which are basic needs, beds were comfy.
Shower door was dodgy, the tray filled up every time you had a shower to the point it overflowed, reported twice and twice came out to look at it but didn't fix it.
Good location but has building work behind it making relaxing around the pool hard, overpriced in my opinion as lots around more modern similar price.
Comment from Hotel Management
20 Nov 2023 by MIguel, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Miguel, reception.
by A verified traveler
Posted 15 Nov 2023
Location is perfect
Disappointed that kettle toaster and hairdryer all
had to be paid for in a self catering facility. Surely these should be standard equipment ?
Comment from Hotel Management
15 Nov 2023 by olga, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olga Reception
by A verified traveler
Posted 29 Oct 2023
Do not pay for this rundown complex acomodation! Everything inside needs reparation or replacement. Floor tiles got loose, shower cabine had cracked base, bed matresses was stained all over, etc. Bugs everywhere ...
Comment from Hotel Management
30 Oct 2023 by Aneta front Desk, Hotel Management
Dear Mr.Vaselin,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.Sinceraly ,
by A verified traveler
Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Aneta Front Desk, Hotel Management
Dear Mark, Thank you for a great rating.We hope to see you in close future, kind regards
