Ratings based on 119 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
This isn't a cheap hotel to stay at and I expected a lot more from it. I would say its a 3 star certainly not 4.
After reading reviews before booking i saw that there were a lot of reviews on the food being good however this was not the case I was served raw chicken at lunch time, the food was repetitive and cold unless you got to the restaurants as soon as they opened you may get lukewarm food.
The pool bar was only occasionally open and when it was the drink machines didn't work, same for the main bar and drinks in the restaurants, nothing seemed to fully work.
The restaurant staff are rude and nasty and don't appreciate some guests medical needs and abilities.
The check in staff were lovely and helpful, however when we got to our room the door wouldn't work but maintenance were quick to sort this.
Housekeeping did a good job however we asked them several times for more soap and it took 3 times of asking to get any. The whole place though could do with a lick of paint and a refresh.
The hotel location is good but that's about the best thing it has going.
Overall I was very disappointed in the hotel.
Comment from Hotel Management
14 May 2024 by The Public Relations, Hotel Management
Dear Amber, We are sincerely sorry to hear about your disappointing experience at our hotel. We appreciate your feedback as it helps us improve our services. Please accept our apologies for the issues you encountered. We take these matters seriously, and we will address them with the relevant departments. It's great to hear that our check-in staff and maintenance team were helpful during your stay. We will ensure that your comments regarding housekeeping and maintenance response time are shared with the team for further improvement. We hope to have the opportunity to welcome you back and offer you a better experience in the future. Warm regards, Natalia PradaPublic RelationsLabranda Bahía De Lobos
by A verified traveler
Posted 21 Mar 2024
The property is old and needs to be made an adult only hotel. It feels like a nursing home staff are rude. I have been this hotel 3 times making this my 4th time I will not be returning the hotel has no atmosphere the entertainment team is the worst ever the food is a disaster disgusting disrespectful staff who walk away from you we stayed half board every other Tim we have stay we was allowed to swap are dinner for lunch but not this time we was practically assaulted an told no there is no more ov swapo go to reception now pay 4 euro each every day to swap what I don’t think so for stale salad hard bread and warm up from breakfast an dinner every one was saying the same. We eat out every day breakfast dinner tea rooms are ok if you don’t mind being infested with cockroaches bathroom shower. Floods in to rooms are bathroom door would not shut so no privacy. Bed linen never got changed the whole. Week I was there reception is old dirty and dated. Children are made to feel like they should. Not be st hotel
Comment from Hotel Management
14 May 2024 by The Public Relations, Hotel Management
Dear Craig, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay at our hotel. We appreciate your loyalty as a returning guest and regret to learn that we fell short of meeting your expectations this time. Rest assured, cleanliness and guest comfort are our top priorities, and we will investigate the issues you mentioned.Once again, we apologize for the disappointments you faced and hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Natalia PradaPublic RelationsLabranda Bahía De Lobos
by A verified traveler
Posted 27 Feb 2024 on Hotels
by A verified traveler
Posted 8 Feb 2024 on Hotels
by A verified traveler
Posted 26 Dec 2023
by A verified traveler from Beckenham
Posted 19 Mar 2023
The Labranda Bahia de Lobos is in a great location - a quiet side road off the main road that runs into the centre of Corralejo. It’s about 15-20 minutes walk past all the shops, bars and restaurants to the harbour. All the staff were great - the people at reception were friendly and efficient on arrival, the cleaners were very thorough and charming, and the waiters were quick to help and to clear the tables. Our room in block H was really spacious and peaceful. If you like it quieter ask for a room near the smaller pool. Here everyone was reading books. The larger pool with the adjacent paddling pool near the restaurant and the bar was busier and noisier. The grounds were really well kept and the planting of palms and cacti was beautiful. The breakfast was plentiful and delicious. We ate out the rest of the time so can’t speak for lunch or dinner. We paid £20 refundable deposit for pool towels, and £20 to vacate our room a couple of hours later than the midday check out time.
by A verified traveler
Posted 28 Feb 2023
by A verified traveler
Posted 2 Feb 2023
by A verified traveler
Excellent winter week
Posted 8 Dec 2022 on HotelsVery enjoyable 7 night break. Excellent location. All inclusive very good. Only ate out 2 nights in as we fancied a Indian and Chinese. Nightly entertainment and staff work really hard. Reception staff very helpful too
Comment from Hotel Management
10 Dec 2022 by The Guest Relations, Hotel Management
Dear Joe,Thank you so much for choosing us for your vacation in Fuerteventura and for your kind comments on your recent stay at our hotel.It will be a pleasure to welcome you back in the future!Best regards,Natalia PradaPublic RelationsLABRANDA Bahía de Lobos****
by A verified traveler
Posted 7 Dec 2022 on Hotels
Comment from Hotel Management
10 Dec 2022 by The Guest Relations, Hotel Management
Dear Elle,Thank you for choosing us for your vacation in Fuerteventura and for your excellent review on your recent stay at our hotel.It will be a pleasure to welcome you back in the future!Best regards,Natalia PradaPublic RelationsLABRANDA Bahía de Lobos****
