Ratings based on 107 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great hotel
Posted 9 Jan 2024 on HotelsMandy on reception absolutely brilliantly helpful going above beyond and beyond when we had to return early for medical emergency!
Hotel food has improved considerably
Only minus were bed lights which are old …
Overall a wonderful stay at fab hotel !
Comment from Hotel Management
10 Jan 2024 by Reception Team, Hotel Management
Dear Mary,Thank you very much for your fantastic rating! Future guests will certainly benefit from your experience.We are very pleased that you enjoyed your stay, as our team of employees strives every day to provide our guests with the best possible service and to make sure they have an unforgettable holiday. We will pass on your thanks to our colleague Mandy.We would be delighted to welcome you back to our hotel on your next visit to Jandia :)
by A verified traveler
Posted 27 Jul 2023 on Hotels
by A verified traveler
Totally relaxing
Posted 27 May 2023 on HotelsExcellent, restful stay exactly what was required.
Comment from Hotel Management
31 May 2023 by Beatriz Ferreira , Hotel Management
Thank you very much for your wonderful evaluation and comments.We look forward to welcoming you again very soon.Kind regards
by A verified traveler
Posted 14 Jan 2023 on Hotels
Comment from Hotel Management
7 Mar 2023 by Patricia Gutierrez Navarro Hotel Manager, Hotel Management
Dear Pavol,Thank you very much for your fantastic score.We are very happy to know that you have been very comfortable in our hotel. It is our greatest satisfaction :)It will be a pleasure to welcome you back to the Altamarena on your next visit to Jandía,Best regards,
by A verified traveler
Great location
Posted 6 Jan 2023 on HotelsVery clean, great location. Rooms little small. Service great
Comment from Hotel Management
9 Jan 2023 by Patricia Gutiérrez Navarro - Directora Hotel, Hotel Management
Dear Lucy,We are very satisfied that you enjoyed your stay at our hotel and that you shared it. Thank you very much for your kind comments.It will be a pleasure to welcome you back to the Altamarena on your next visit to our island.We wish you all the best,Patricia Gutiérrez NavarroDirector
by A verified traveler
Posted 10 Dec 2022
Staff are very friendly especiall carmelita
Comment from Hotel Management
12 Dec 2022 by Beatriz Ferreira , Hotel Management
Dear Ryan, Tthank you very much for your excellent review. We are glad to know that you felt welcomed by our staff and we will pass on your thanks to the team and especially to Carmelita.We look forward to welcoming you again very soon at IFA Altamarena.Best regards,
by A verified traveler
Posted 2 Dec 2022
by A verified traveler
Posted 29 Nov 2022 on Hotels
Comment from Hotel Management
4 Dec 2022 by Beatriz Ferreira , Hotel Management
Muchísimas gracias por la estupenda puntuación. Nos alegra saber que sus vacaciones en IFA Altamarena han sido de su agradoDeseando volver a darle la bienvenida muy pronto.Un saludo,
by A verified traveler
Posted 11 Mar 2022
The hotel was great; staff polite and helpful, food more than adequate, very clean throughout, conveniently positioned for the beach.
Comment from Hotel Management
11 Mar 2022 by IFA ALTAMARENA, Hotel Management
Dear John,
First of all, thank you for choosing us for your stay and for sharing your opinion on social media. Thanks to your comments we can evaluate what we do well and where we can improve, so they are very important to continue improving our services.
It makes us very happy to know that you had a happy stay and that our services met your expectations. We hope you will visit us again soon, it would be a pleasure for us to welcome you again.
Best regards,
Manuel Barrios
Assistant Hotel Manager
by A verified traveler
Top Staff made a terrific stay !
Posted 16 Jan 2022 on HotelsStaff are brilliant at this Hotel; outstandingly helpful was Maura on Reception who helped us with room upgrade and even running off passenger locator forms! Nothing was too much trouble for this lady!
A/I : Drinks are excellent, bar staff terrific … lots quality restaurants nearby in Morrie jable
only two minor criticisms: the dreadful shower curtains round a quality shower and food was not kept hot enough…top quality bacon and eggs but luke warm… such a pity!
Did not meet the Manager but they run a really wonderful Hotel providing good value in fab situation right on the beach…. Well done to all there! We are returning in March! Says it all!
Comment from Hotel Management
26 Jan 2022 by Patricia Gutiérrez Navarro - Directora Hotel, Hotel Management
Dear Customer,
We are very proud to know that our clients have been really comfortable with us. We will pass on your comments to our staff so that they feel even more motivated to offer the best possible service to our valued guests.
It will be a pleasure to welcome you again in March.
Best regards,
