Ratings based on 290 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
Staff were very friendly and helpful. rooms were basic but everything i needed. Limited space round pool but understand it was a busy time.
by A verified traveler
Posted 19 Feb 2024 on Hotels
by A verified traveler
Posted 9 Jan 2024
The hotel was regularly cleaned and the staff were always very kind and helpful. The pool was too small for the volume of people sitting around the pool. The noise levels at night were often very disturbing with shouting and roaring often heard during the night. The hotel was a long distance from the beach although there was a free bus shuttle from 10.20 am. I would probably choose a different location next time.
by A verified traveler
Pleasant stay
Posted 19 Nov 2023 on HotelsWas a nice 5 night break , staff friendly, food ok , location a bit remote although free bus to the nearest shopping centre and beach .
by A verified traveler
Posted 27 Sep 2023
by A verified traveler
Sadly disappointed
Posted 15 Feb 2023 on HotelsMy stay was not an ocean view like I had paid for. The floors were dirty. Walking around the room from the shower to the bed back and forth had caused the bottom of my feet to become black. There was no air conditioning in the units and it was hot. The lights kept flickering on and off in the room. The bathroom door kept getting stuck and we couldn’t close it. Somebody randomly came and knocked on our door at 2am which was extremely uncomfortable until I heard them walking away.
by A verified traveler
Fab
Posted 12 Sep 2022 on HotelsLovely hotel. Good friendly service. Very clean and location was good. Wifi wasn’t very strong/often didn’t work in the room or by the pool, but other than that - a lovely hotel and stay!
Comment from Hotel Management
12 Sep 2022 by LuciaDirección, Hotel Management
Dear guest, Thank you for your review. We are delighted to learn how enjoyable your holiday was. We are looking forward to giving you another warm welcome in the futureKindest Regards
by A verified traveler
Overall a pleasantly stay
Posted 11 Sep 2022 on HotelsStaff were excellent and helpful. Room was comfortable and clean, but window in bathroom couldn't be opened and fan didn't work.
Restaurant had a good choice of food. We had booked room only ..but probably should have changed to all inclusive as ate there mostly. Public areas - staircases particularly weren't swept or cleaned very often which was a pity. Also place had a tired look...doors and some walls needed paint. However, overall we enjoyed our stay.
Comment from Hotel Management
13 Sep 2022 by LuciaDirección, Hotel Management
Dear Geraldine,Thank you for your review. We are delighted to learn how enjoyable your holiday was. I really hope that we will have the opportunity to welcome you back soon.Kindest regards
by A verified traveler from Miami
Posted 27 May 2022
it was a great staying - too far from certain needs
Comment from Hotel Management
27 Jun 2022 by Tonyfra, Hotel Management
Dear Jhon,
Thank you for your fantastic review! We are happy to know that your holiday has been such a positive experience.
We are looking forward to giving you another warm welcome in the future.
Very kind regards
by A verified traveler
Would like to have stayed longer
Posted 2 Apr 2022 on HotelsWe only stayed one night as we wanted an hotel near the airport after a late arrival. The lady on reception greeted me by name-we must have been the only guests not to have checked in-and was extremely friendly. It was a bit of a trek to the room with all our cases but I was pleasantly surprised by how spacious it was. It was also incredibly quiet. It was only the next morning that we realised how lovely the view over the pool was and how close we were to the sea. The breakfast was very good and the restaurant very pleasant. We parked on the road just outside the hotel.
Comment from Hotel Management
4 Apr 2022 by Tonyfra, Hotel Management
Dear Kathryn,
Thank you for your fantastic review! We are happy to know that your holiday has been such a positive experience.
We are looking forward to giving you another warm welcome in the future.
Best regards,
