Ratings based on 116 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2023
We arrived from an over seas flight then drove from Madrid to the hotel 1.5hrs . The lady at the front desk gave us a hard time BC check in is at 1PM . She had a really crapy attitude. The hotel was almost empty. I asked her if the room was available or if it had to be cleaned and she said it didn’t matter check in was at 1PM . So we sat in the lobby for about a half hour fell asleep on the couch . She felt sorry for us I guess and at about 12:15 gave us our room . But she was not friendly and not nice . I could understand if the hotel was busy and the room not cleaned but Damm what a way to receive people ! She warmed up at the end . I didn’t argue with her I just asked her if we could have the room earlier and asked if the hotel was busy , she replied the policy of 1PM check in. Whatever. Not very nice . We felt like we were annoying her , we didn’t feel welcome .
Comment from Hotel Management
28 Nov 2023 by Recep, Hotel Management
HelloWe would like to know your name so that we can look up on the computer what happened. Regards
by A verified traveler
Very Tranquil
Posted 30 May 2023 on HotelsWonderful place very tranquil our room overlooked the vineyard, so dis the terrace lovely for a glass of wine in the evening or extra coffee after breakfast in the morning.
Staff very friendly and attentive
Comment from Hotel Management
5 Jun 2023 by Recepción, Hotel Management
Dear Customer. I appreciate your comments about our hotel. It makes us proud that our customers' needs are catered to the best of our ability. If you are going to return to our town, do not hesitate to call us.
by A verified traveler
Posted 9 Apr 2023
Falta ventilación, renovación, todo muy antiguo y no muy bien conservado. Olor a viejo. Las alfombras necesitan cambio. No es un 4 estrellas. Spa no incluido, es pequeño y no vale la pena. Se promocionan con unas fotos del spa y no se incluye en la reserva. Si no lo incluyen no lo pongan, es un truco y confunde al consumidor. Para el precio no vale la pena. A lo más 2 estrellas para este hotel. El restaurante no lo recomiendo, muy caro y la comida muy simple, de los platos que pedimos solo estuvo buena una sopa.
Comment from Hotel Management
10 Apr 2023 by Nacho García, Hotel Management
Buenos díasTriste es que Expedia no compruebe antes de publicar la veracidad de los comentarios de los clientes.Estimada señora si llega al hotel a las 20.37, como en todos los sitios hay horarios, y eso es lo que se la indicó, que el spa cerraba a las 21.00 horas. Parece ser que eso es lo que la dolió; y lo que se me escapa es como puede valorar algo que no usó.El restaurante tampoco pone nada de si es gratuito o no; el desayuno, o el hotel. Pero ya una vez puestos a desprestigiar alegremente que más da, verdad? De todas formas la recomiendo que mire las páginas oficiales de los hoteles a ver que ponen o dejan de poner y luego pueda valorar sus servicios; en su caso usándoles o sin usarlessaludos
by A verified traveler
Posted 20 Nov 2022 on Hotels
Comment from Hotel Management
19 Dec 2022 by Recep, Hotel Management
HiThank you very much for your review. We are happy that you had a wonderful time in our hotel. Hope we can see you someday again.
by A verified traveler
Good hotel for a stop over
Posted 11 Nov 2022 on HotelsWe stayed at this hotel as a 1-night stopover while driving to southern Spain. The room (109) was large, clean, quiet and comfortable if rather old-fashioned. There was an impressive view of the vineyard from the French doors. The evening meal included with half-board was typically Spanish and included a bottle of wine made locally by the Tudanca company (owners of the hotel). There is also a cafeteria serving simpler, cheaper fare. Breakfast was also good with plenty of choice. Wi-Fi was free and had good signal strength. Negative point might be that the hotel is not close to any town or village.
by A verified traveler
Posted 25 Oct 2022 on Hotels
Comment from Hotel Management
2 Nov 2022 by re, Hotel Management
HelloThanks for your comments.Soon we are going to start a small reform to improve the facilities.We hope to see you again on another occasion.Cheers
by A verified traveler
Posted 10 Oct 2022 on Hotels
Comment from Hotel Management
2 Nov 2022 by Recepción, Hotel Management
HelloThanks for your comments.Soon we are going to start a small reform to improve the facilities.We hope to see you again on another occasion.Cheers
by A verified traveler
Old style Spanish country hotel.
Posted 11 Jul 2022 on HotelsOld style (dated) Spanish Hotel with a vineyard feel. Spa facilities separate - small swimming pool 15 Eu per hour per person. Local restaurant also traditional with meat heavy menu.
Comment from Hotel Management
26 Jul 2022 by rec, Hotel Management
Goodnight.
Thank you for your comments, just to point out that we only advertise a spa, which is what we have, not a pool.
Cheers
by A verified traveler
Wonderful
Posted 20 Jun 2022 on HotelsOnly a one night stay very quiet and clean and veiw from balcony was amazing
Comment from Hotel Management
22 Jun 2022 by Recpt, Hotel Management
Hello
Thanks for your comments.
We hope to see you again soon
Cheers
by A verified traveler
Could have been so much better
Posted 10 Mar 2022 on HotelsIt all started out well. The receptionist was great. Very helpful.
It started to go downhill from there. The room was OK if tired. Shower attachment hanging off the wall. Corners of the bathroom mucky (dirty). Bed OK. View from the balcony over the vineyards was good.
We had included dinner in our stay and would not advise it as the menu was limited and the food was poor, and that is an understatement. Breakfast was a very tiny buffet with a little to choose from.
All in all nowhere near 4 star.
Not recommended.
Comment from Hotel Management
5 Apr 2022 by Recepción, Hotel Management
Hello
Thank you very much for your comments, we will continue to improve.
