Ratings based on 964 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Lovely hotel all around
by A verified traveler
Posted 21 May 2024
The hotel was very nice with very helpful staff.
The buffet breakfast was good and tasty. However, the buffet dinner items were consistently bland and not tasty.
by A verified traveler
Posted 20 May 2024
Overall good but breakfast and dinner could be better.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
3 May 2024 by Jacqueline P. - Guest Service, Hotel Management
Dear Tracey Ann,We appreciate your excellent review and hope to welcome you back very soon!Best regards!
by A verified traveler
Posted 24 Apr 2024
This is a confusing property. Pro: Upscale appearance directly on the Sea, a wonderful piano bar, and great service at the beach restaurant. Con: Unhelpful and snooty front desk, few room amenities - no coffee maker (they brought a kettle for instant coffee, but decalf only), no room service or TV information, impossibly limited TV, no robe/slippers, and unstocked refrigerator - and the area is worse than the cheap part of Miami Beach.
Comment from Hotel Management
29 Apr 2024 by Jacqueline P. - Guest Service, Hotel Management
Dear James,Thank you very much for your comments and we regret that our services have not entirely met your expectations.Kind regards,
by A verified traveler
Posted 11 Apr 2024
First time staying at this hotel, it was at the far end of the strip but worth it because we got to experience the entire strip when we went for evening walks
Comment from Hotel Management
11 Apr 2024 by Jacqueline P. - Guest Service, Hotel Management
Dear Iain,Thank you very much for your excellent review, it is our best reward.We hope to welcome you back very soon and best regards,
by A verified traveler
Posted 7 Apr 2024
The staff was great and the areas in the hotel were huge, well kept and clean. Totally recommend it for a pampering trip. The location is great if you are a regular in Fuengirola but newbies can struggle a bit to get out and about and take advantage of things around. Will return!
Comment from Hotel Management
10 Apr 2024 by Jacqueline P. - Guest Service, Hotel Management
Dear Diana,Thank you very much for choosing us and for your excellent review.We hope to welcome you back very soon!Best regards,
by A verified traveler from Grantham
Posted 6 Apr 2024
Perfect for us. Nice rooms with beautiful views overlooking sea and mountains. Breakfast excellent and service good.
Comment from Hotel Management
6 Apr 2024 by Jacqueline P. - Guest Service, Hotel Management
Dear John,Thank you for your excellent feedback! It will be a pleasure to welcome you back very soon!Best regards,
by A verified traveler
Posted 5 Apr 2024
Really nice hotel just 10 minutes walk away from main strip and shopping.
The hotel itself is nice but the negatives for us were:
- Very little choice of vegetarian food. Even the salads had fish/meat
- Lots of food cross contamination with utensils, etc.
- Pool was freezing cold as not heated - be great if they had a heated pool
- No entertainment
- No arcades/pool table
Positives:
- Close the nearby restaurants
- Ample free parking outside hotel
- Only hotel on the beach in the area so you can leave door open and listen to waves
- Huge Miramar shopping centre 10 mins walk away with outdoor go karting on roof
Overall, a good hotel and would come back as long as they can address the food situation. More and more people are going vegetarian/vegan and hotels should get ahead and cater properly.
Comment from Hotel Management
6 Apr 2024 by Jacqueline P. - Guest Service, Hotel Management
Dear Amit,Thank you very much for visiting us and for your feedback. We appreciate your comments and suggestions and will take good note of them to offer you a better experience on your next stay.Kind regards,
by A verified traveler
Posted 4 Apr 2024
Nice and quiet place, close to sea and city centre
Comment from Hotel Management
10 Apr 2024 by Jacqueline P. - Guest Service, Hotel Management
Dear Ausra,Thank you very much for your review and hope to welcome you back soon!Kind regards,
