Ratings based on 663 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Guildford
Posted 15 May 2024
Staff were so delightful from my very late check in to the breakfast staff and all the front desk . Interesting area and it was easy walking along the river.
by A verified traveler
Posted 29 Feb 2024
Great stay all round would highly recommend
by A verified traveler
Good location, comfortable, quiet, good breakfast
Posted 21 Feb 2024 on HotelsI would stay here again. Very quiet in the room. Firm bed but comfortable. Could have done with more tea/coffee/milk. Breakfast choice was good and plentiful. Location by Mercedes Benz arena was ideal for a gig. East side gallery right outside. Bus stops very nearby and a few mins walk to two train stations.
by A verified traveler
Posted 21 Jan 2024
Great service and location
by A verified traveler
Staff are SUPER helpful
Posted 15 Jan 2024 on HotelsWe had a bunch of things arriving to the hotel before arrival. Staff dealt with it brilliantly and were very helpful.
Comfy beds. Pillows better than most German hotels!
by A verified traveler
Posted 19 Nov 2023 on Orbitz
I must say, the staff was absolutely amazing!
by A verified traveler from Geneva
Posted 22 Oct 2023 on Ebookers
very good
by A verified traveler
Posted 9 Oct 2023
The hotel is perfect except the shower, water flows like it's leaking
by A verified traveler
Three nights
Posted 25 Sep 2023 on HotelsStaff were friendly and helpful. Room was small but clean and comfortable. Breakfast was good. Close to restaurants and bars, and the hotel bar was nice. River and stretch of the wall across the street.
by A verified traveler
Posted 20 Sep 2023