Ratings based on 663 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Guildford

Posted 15 May 2024
Staff were so delightful from my very late check in to the breakfast staff and all the front desk . Interesting area and it was easy walking along the river.
5 out of 5
by A verified traveler

Posted 29 Feb 2024
Great stay all round would highly recommend
5 out of 5
by A verified traveler

Good location, comfortable, quiet, good breakfast

Posted 21 Feb 2024 on Hotels
I would stay here again. Very quiet in the room. Firm bed but comfortable. Could have done with more tea/coffee/milk. Breakfast choice was good and plentiful. Location by Mercedes Benz arena was ideal for a gig. East side gallery right outside. Bus stops very nearby and a few mins walk to two train stations.
5 out of 5
by A verified traveler

Posted 21 Jan 2024
Great service and location
5 out of 5
by A verified traveler

Staff are SUPER helpful

Posted 15 Jan 2024 on Hotels
We had a bunch of things arriving to the hotel before arrival. Staff dealt with it brilliantly and were very helpful. Comfy beds. Pillows better than most German hotels!
5 out of 5
by A verified traveler

Posted 19 Nov 2023 on Orbitz
I must say, the staff was absolutely amazing!
5 out of 5
by A verified traveler from Geneva

Posted 22 Oct 2023 on Ebookers
very good
5 out of 5
by A verified traveler

Posted 9 Oct 2023
The hotel is perfect except the shower, water flows like it's leaking
4 out of 5
by A verified traveler

Three nights

Posted 25 Sep 2023 on Hotels
Staff were friendly and helpful. Room was small but clean and comfortable. Breakfast was good. Close to restaurants and bars, and the hotel bar was nice. River and stretch of the wall across the street.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2023