Ratings based on 976 Verified Reviews
2.2 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
ty
by A verified traveler
Posted 8 May 2024
Room have smell
Comment from Hotel Management
9 May 2024 by Minh, Hotel Management
Sorry. you can switch the room or pay 10 for deluxe room
by A verified traveler
Posted 7 May 2024
ALL BAD
Comment from Hotel Management
8 May 2024 by Minh, Hotel Management
SorryA good deal is not the best deal for someone
by A verified traveler
Posted 7 May 2024
Efficient, old, not cleaned. Sheets were dirty with food or semen caked on
by A verified traveler
Posted 4 May 2024
I would not recommend it to anybody. Unsafe and very outdated. The room was very old and dirty. There were homeless people living in the parking lot area.
Comment from Hotel Management
5 May 2024 by Minh, Hotel Management
Please ask Newsom why California has 180,000 homeless. City of Fresno doesn't allow hotel to fence up the property. That's why you see how much hotel loosing control and loss of income. Refund issue. You paid nothing for your booking mistake
by A verified traveler
Posted 4 May 2024
I love it
by A verified traveler
Posted 2 May 2024
Dirty place!
Comment from Hotel Management
7 May 2024 by Minh, Hotel Management
Sorry,A good deal is not the best deal
by A verified traveler
Posted 2 May 2024
This was probably the most unusual hotel that I've ever stayed at. That doesn't mean bad, per say. I can tell that the manager and staff are all really trying. It's not in the greatest part of town but I knew that going in. It's a good place if you need somewhere to sleep and there are a lot of businesses close by. Don't count on all of the bells and whistles but I think the price reflects that fairly.
It would have been nice to have a little better parking area. There was some mold in the bathroom of my room. The elevator was broken and looked to be for some time. This place seems to be struggling a little but they are making it work.
The room had a fridge, microwave, coffee maker, TV with cable. They are on the right track, it just seems to be problems with tenants and possible issues with funding because I see a lot potential at this location.
The manager is a very friendly and accommodating Vietnamese immigrant from after the Vietnam war. He was kind enough to tell me about his life a little and how he came to become the manager at this location. The manager personally changed my sheets when the housekeeping did not. Every time I asked them for something I was helped and they even changed my room with no problem because my first room didn't have ventilation. The staff are friendly and I can tell that they are trying to make this place work. I wish Gordon Ramsay could go in and point out ways to improve. For what I was there for, this location worked for me.
Comment from Hotel Management
5 May 2024 by Minh, Hotel Management
Thank you for staying. New plan is to sell the hotel to an investor to build a high rise mixed use building for hotel, Marie Callenders and Black Angus. This Antique should be gone.
by A verified traveler
Posted 2 May 2024
This property needs major updating and clean up bad. I did not feel safe on a ground floor with a window being so thin and screen were all shredded and ripped up. I had my 17 year old daughter with me. The room was very dirty and the blanket had a cigarette burn hole in it. I refused to stay there and ended up staying at a different hotel.
Comment from Hotel Management
2 May 2024 by Minh, Hotel Management
sorry for inconvenience. This is a 2 star hotel with low rate and low budget
by A verified traveler
Posted 29 Apr 2024
Older facility kept okay
