Ratings based on 517 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
The hotel is average. It’s comfortable but the automatic lights in our bathroom shut off after 60 seconds even when in shower. So either a dark shower or you had to get out and turn the lights on. Also the A/C stopped at 68. It’s Fresno, it’s hot. It wasn’t cool comfortable. When I tried to speak to the front desk no one was present. They were making coffee drinks for guests.
Comment from Hotel Management
10 Jun 2024 by sd, Hotel Management
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve.
by A verified traveler
Posted 7 Jun 2024
Best hotel in Fresno!
Comment from Hotel Management
10 Jun 2024 by sd, Hotel Management
Thank You for the wonderful compliment on the hotel. We truly appreciate it.
by A verified traveler
Posted 27 May 2024
Enjoyed our stay
Comment from Hotel Management
28 May 2024 by FOS, Hotel Management
Thank you for staying here at Hyatt Place Fresno. We hope to see you again soon, safe travels.
by A verified traveler
Posted 12 May 2024
Checking had too many issues
Front desk person incompetent
Comment from Hotel Management
13 May 2024 by sd, Hotel Management
I sincerely apologize for any inconvenience during check in.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by sd, Hotel Management
Thank You for a great review. We are happy to see you enjoyed your stay.
by A verified traveler
Posted 29 Apr 2024
The breakfast plates were dirty both mornings we went down to eat.
Comment from Hotel Management
29 Apr 2024 by FOS, Hotel Management
Good afternoon Maria,Thank you for staying here with us at Hyatt Place Fresno, we appreciate your feedback. I would like to apologize for the issue you encounter during your stay. Rest assure I will notify our kitchen staff and prevent this from happening again. We hope you give us another chance to assist you with better service. Once again, thank you and stay safe.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by sd, Hotel Management
Thank You for your recent stay. We hope to welcome you back.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
22 Apr 2024 by sd, Hotel Management
Thank You for your recent stay, we hope to welcome you back.
by A verified traveler
Posted 8 Apr 2024
great spot
Comment from Hotel Management
9 Apr 2024 by FOS, Hotel Management
Dear Jeannette, Thank you for staying here with us here at Hyatt Place Fresno. We appreciate your positive feedback. We hope to see you again soon. Stay safe and safe travels.
by A verified traveler
Posted 4 Apr 2024
Great for families
Comment from Hotel Management
5 Apr 2024 by FOS, Hotel Management
Hello Danielle, Thank you for staying with us at Hyatt Place Fresno. We hope to see you again soon. Stay safe.
