Ratings based on 218 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 27 Dec 2023
Upon arrival the bed had hair all over it. They charge $25 for the same breakfast everyday. The restaurant was closed my entire stay. Stay somewhere else!!
by A verified traveler
Posted 11 Dec 2023
Everything about this property is beyond exceptional and beyond expectation especially the concierges. The train station is situated at the most convenient spot and most stores for my essential needs were close by. Overall rating from 1-10 would be a 10.
by A verified traveler
Posted 11 Dec 2023
by A verified traveler
Posted 28 Oct 2023
With in walking distance of train and other convivences. Although the bathrooms were modern, the shower did not have place to sit, allowed water to leave shower area. You are asked to hang towels to dry but they only allow for 1 towel bar.
by A verified traveler
Posted 24 Oct 2023 on Hotels
by A verified traveler
Posted 11 Sep 2023
Excellent property. It was super convenient - across from the train station. We also appreciated that they offered late food service at the bar even on a Sunday night. The room was impeccable and really reasonable by US standards. There’s lots of nearby shopping and you can easily walk all of Freiburg Altstadt from the hotel. There is also parking underneath if needed. Loved it!
by A verified traveler
Don't think ac means what you think it means.
Posted 23 Aug 2023 on HotelsStaff at the desk was very nice. But the room's air conditioning did not work great, it never got cool which made it difficult to sleep in the summer. It also wasn't really a break from the heat of the outdoors when needed. I know it's Germany, and AC is like nowhere to be found but I booked specifically because it had AC listed. Also, the fridge was warmer than the room. So... made it so we couldn't even really get cold drinks to cool down either. They were good about giving us some ice, but I feel like the fridge should you know, refrigerate.
That said, hotel is in a great location near Bahnhof and Stadtmitte. I'm not sure I wouldn't try another hotel nearby that might have better ac, but this option would be fine probably another time of year.
by A verified traveler
Posted 20 Aug 2023
Basic and not inviting. They don't even give you a tea cup, but rather a paper cup. Not an enjoyable stay. Also our fridge didn't work, all the food was spoiled there, no apology or compensation.
by A verified traveler
Posted 11 Jul 2023
