Ratings based on 30 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
I really appreciate the above and beyond service of the staff at Family Kingdom. My flight on Kenya Airways was delayed but the hotel staff person waited patiently at SeaCoach Aberdeen Bridge to pick me up. Great and friendly service at a reasonable price.
by A verified traveler
Posted 8 Mar 2024
by A verified traveler
Posted 8 Feb 2024 on Hotels
Well situated on the beach
by A verified traveler
Posted 22 Jan 2024
by A verified traveler
Posted 9 Oct 2023
Everything
by A verified traveler
Accommodating and great
Posted 16 Sep 2023 on HotelsFamily Kingdom was excellent for me. I had to change my booking because of delayed flight and they accommodated me. They also picked me up at the SeaCoach. Great breakfast. Loved the room on the third floor with a balcony. Room spacious and clean. All my needs plus were met. Pool could have been cleaner but it is rainy season. Nice stay friendly people.
by A verified traveler
Posted 3 Apr 2023
The property is on the beach but does not offer good food varieties and customer care.
by A verified traveler
Posted 30 Mar 2023
The only good thing was the AC. Avoid the villas, poor manteinance or lack of care. The facilities were disgusting. We found coakrages and geckoes in our rooms, holes in the nets filled with paper, unsealed doors and windows that would make insects welcoming. The linen was dirty and and rotten. The breakfast was poor. The positive were 2 people from the staff, Alima from the reception and Kadija the lady that took care of the towels and linen, she was friendly and very nice. The Villa 1 was a nightmare, avoid avoid avoid.
by A verified traveler
Posted 2 Jan 2023
Across the road from beach
by A verified traveler
Posted 13 Nov 2022 on Hotels
Good, basic accommodations in a good location near the beach. I had no complaints, and the staff are helpful.