Ratings based on 26 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Mar 2024
This is a nice new property in Freetown. The rooms were very spacious and clean. The AC worked well. Breakfast was good. Nice location right next to Lagoonda restaurant one of the best places to eat in Freetown. We will stay again in the future.
Comment from Hotel Management
2 May 2024 by Roy Abdallah, Hotel Management
Dear Mr. Randel,I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for your wonderful review. Your kind words and positive feedback have truly made our day!We are thrilled to hear that you had a great experience with us, and we couldn't be happier that our efforts met your expectations. Knowing that we were able to meet your needs and provide you with a memorable experience is incredibly rewarding for our entire team.At Mamba Point Hotel, we strive to deliver top-notch products and services, and your feedback reinforces our commitment to excellence. Your appreciation motivates us to keep pushing the boundaries and providing even better experiences to all our valued customers like you.Your review will undoubtedly inspire other potential customers to trust in our brand, and we couldn't ask for a better advocate. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help!Once again, thank you for your kind words and for choosing Mamba Point. We truly value your patronage and look forward to serving you again in the future.Warmest regards,Roy AbdallahHotel Manager
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
30 Jan 2024 by Roy Abdallah, Hotel Management
Dear Mrs. Tao,I wanted to take a moment to express my heartfelt gratitude for your wonderful review. Your kind words and positive feedback have truly made our day! We are thrilled to hear that you had a great experience with us, and we couldn't be happier that our efforts met your expectations. Knowing that we were able to meet your needs and provide you with a memorable experience is incredibly rewarding for our entire team.At Mamba Point Hotel, we strive to deliver top-notch products and services, and your feedback reinforces our commitment to excellence. Your appreciation motivates us to keep pushing the boundaries and providing even better experiences to all our valued customers like you.Your review will undoubtedly inspire other potential customers to trust in our brand, and we couldn't ask for a better advocate. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help! Once again, thank you for your kind words and for choosing Mamba Point Hotel. We truly value your patronage and look forward to serving you again in the future. Warmest regards, Roy Abdallah Hotel Manager
by A verified traveler
Posted 15 Dec 2023
Comment from Hotel Management
1 Jan 2024 by Roy Abdallah, Hotel Management
Dear Mr.Syllah,I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for your wonderful review. Your kind words and positive feedback have truly made our day! We are thrilled to hear that you had a great experience with us, and we couldn't be happier that our efforts met your expectations. Knowing that we were able to meet your needs and provide you with a memorable experience is incredibly rewarding for our entire team.At Mamba Point Hotel, we strive to deliver top-notch products and services, and your feedback reinforces our commitment to excellence. Your appreciation motivates us to keep pushing the boundaries and providing even better experiences to all our valued customers like you.Your review will undoubtedly inspire other potential customers to trust in our brand, and we couldn't ask for a better advocate. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help! Once again, thank you for your kind words and for choosing Mamba Point Hotel. We truly value your patronage and look forward to serving you again in the future. Warmest regards, Roy Abdallah Hotel Manager
by A verified traveler
Posted 29 Nov 2023
Employees were all exceptional and nice. Property is very clean. Management is very helpful and went beyond to accommodate us.
Comment from Hotel Management
1 Dec 2023 by Roy Abdallah, Hotel Management
Dear Mrs. Khoury,I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for your wonderful review. Your kind words and positive feedback have truly made our day!We are thrilled to hear that you had a great experience with us, and we couldn't be happier that our efforts met your expectations. Knowing that we were able to meet your needs and provide you with a memorable experience is incredibly rewarding for our entire team.At Mamba Point Hotel, we strive to deliver top-notch products and services, and your feedback reinforces our commitment to excellence. Your appreciation motivates us to keep pushing the boundaries and providing even better experiences to all our valued customers like you.Your review will undoubtedly inspire other potential customers to trust in our brand, and we couldn't ask for a better advocate. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help!Once again, thank you for your kind words and for choosing Mamba Point Hotel. We truly value your patronage and look forward to serving you again in the future.Warmest regards,Roy AbdallahHotel Manager
by A verified traveler
Posted 30 Aug 2023
Wonderful location
Breakfast is appetising
Comment from Hotel Management
1 Dec 2023 by Roy Abdallah, Hotel Management
Dear Ms. Bah,I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for your wonderful review. Your kind words and positive feedback have truly made our day!We are thrilled to hear that you had a great experience with us, and we couldn't be happier that our efforts met your expectations. Knowing that we were able to meet your needs and provide you with a memorable experience is incredibly rewarding for our entire team.At Mamba Point Hotel, we strive to deliver top-notch products and services, and your feedback reinforces our commitment to excellence. Your appreciation motivates us to keep pushing the boundaries and providing even better experiences to all our valued customers like you.Your review will undoubtedly inspire other potential customers to trust in our brand, and we couldn't ask for a better advocate. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help!Once again, thank you for your kind words and for choosing Mamba Point Hotel. We truly value your patronage and look forward to serving you again in the future.Warmest regards,Roy AbdallahHotel Manager
by A verified traveler
Posted 9 Apr 2023
Really friendly staff. Nice location. Tiny pool not able to do any laps as it is too small. Overpriced for what it is.
Comment from Hotel Management
9 Apr 2023 by Roy Abdallah, Hotel Management
Dear Mr. Macleod ,Greeting from Mamba Point Hotel Freetown. Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience during your stay and appreciate your valuable feedback. We look forward to welcoming you on your next visit at Mamba Point Hotel your home away from home. Best regards, Roy Abdallah Hotel Manager
by A verified traveler
Posted 22 Feb 2023
Great
Comment from Hotel Management
9 Apr 2023 by Roy Abdallah, Hotel Management
Dear Mr. Lapierre ,Greeting from Mamba Point Hotel Freetown. Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience during your stay and appreciate your valuable feedback. We look forward to welcoming you on your next visit at Mamba Point Hotel your home away from home. Best regards, Roy Abdallah Hotel Manager
by A verified traveler
Posted 16 Feb 2023 on Hotels
Comment from Hotel Management
9 Apr 2023 by Roy Abdallah, Hotel Management
Dear Mrs. Gbassah ,Greeting from Mamba Point Hotel Freetown. Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience during your stay and appreciate your valuable feedback. We look forward to welcoming you on your next visit at Mamba Point Hotel your home away from home. Best regards, Roy Abdallah Hotel Manager
by A verified traveler
Posted 4 Jan 2023
Incredible experience! The entire staff was amazing! We had a family of close to twenty people there for the Christmas holidays and everything was wonderful, from the hotel staff to the restaurant staff. I will always go back to Mamba Point and would recommend it to anyone going to SL!
by A verified traveler
Posted 17 Apr 2022
At the end of a very long day every single day I knew I had a very comfortable clean well air conditioned place to go with people who were willing to assist when needed
Comment from Hotel Management
22 Apr 2022 by Roy, Hotel Management
Dear Mrs. Saddie, Greeting from Mamba Point Hotel Freetown. Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience during your stay and appreciate your valuable feedback on our services. We look forward to welcoming you on your next visit at Mamba Point Hotel your home away from home. Best regards, Roy Abdallah Hotel Manager
