Ratings based on 345 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Needham

Posted 31 Mar 2024
We had a minor plumbing issue (no hot water) which the staff addressed immediately…on a weekend no less.
Comment from Hotel Management
14 Apr 2024 by Bec, Hotel Management
Hi David! We do our best to make sure our guest have the best possible experience at Glenfern Villas! We hope to see you again! Enjoy New Zealand! The Glenfern Team
5 out of 5
by A verified traveler from London

Posted 29 Mar 2024
A great place to stay if you want to visit the Franz Josef glacier. Clean, well equipped and quiet.
Comment from Hotel Management
14 Apr 2024 by Bec, Hotel Management
Hi Deborah! Thank you for this review! We are happy to hear our Villas met your expectations! Wishing you all the best for your future travels around New Zealand, the Glenfern Team
5 out of 5
by A verified traveler

Posted 13 Mar 2024
Loved this place! Big enough for our family of 5. Kitchen area was super well stocked. They had games and videos to borrow - Yahtzee! Enjoyed the things to do in the area.
Comment from Hotel Management
14 Apr 2024 by Bec, Hotel Management
Hi Carol! We are happy to hear you and your family had a great time at Glenfern Villas! We like to make sure our guest are well entertained, especially on rainy days! We hope you enjoyed the rest of your holiday in New Zealand! Best wishes, The Glenfern Team
5 out of 5
by A verified traveler

Posted 18 Feb 2024
Very nice one bedroom villa. Full kitchen with everything you need. Nice staff. Very quiet. Short drive into FJ. Wish we could have stayed longer to explore more.
Comment from Hotel Management
14 Apr 2024 by Bec, Hotel Management
Hi Cynthia! Thank you for reviewing your stay! We are happy to hear you enjoyed your time with us, we hope to host you again! Best wishes, The Glenfern Team
3 out of 5
by A verified traveler

Posted 26 Jan 2024 on Wotif
WIFI doesn't work
2 out of 5
by A verified traveler

Posted 24 Jan 2024 on Lastminute
Advertised wifi so slow it is unusable - takes 5 minutes to load a page. Would have booked elsewhere if we knew this but the area was lovely.
Comment from Hotel Management
18 Feb 2024 by Kim, Hotel Management
Hi JessicaThank you for taking the time to review Glenfern Villas.We are aware that the Wi-Fi in spots is not so good. Do hope you managed to find somewhere in your next location to catch up on your downloads.Safe journeys.Regards
5 out of 5
by A verified traveler

A place to retreat

Posted 24 Jan 2024 on Hotels
Amazing. Courteous staff. Comfortable. Serene.
Comment from Hotel Management
18 Feb 2024 by Kim, Hotel Management
Thank you for taking the time to review Glenfern Villas.We are so pleased you enjoyed your stay with us. Do hope the rest of your New Zealand adventure was nice.RegardsThe Glenfern Team
4 out of 5
by A verified traveler from Sammamish

This traveler left a rating score only Posted 25 Dec 2023
5 out of 5
by A verified traveler

Posted 30 Nov 2023
We loved that we could park the car right in front of the house.
5 out of 5
by A verified traveler

Posted 19 Nov 2023
Very nice property. Sheep were on the property, which you could pet and feed. The villa was nice. We had a two bedroom. One queen bed and two twin beds for our kids. One full bathroom, another would have been nice, but the one worked well. It was very close to the downtown area, about one KM. there are several good restaurants and all the companies running excursions. Would have me problem recommending.
Comment from Hotel Management
20 Nov 2023 by Kim, Hotel Management
Hi SethThank you for taking the time to review your stay with us at Glenfern Villas. So pleased that you enjoyed your time in Franz Josef.Looking forward to hosting you again sometime soon.We wish you well for your remaining travels.RegardsThe Glenfern Team