Ratings based on 270 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Staff were excellent. My daughter has food poisoning outside of the hotel. I had to stay an extra night, which I booked through Expedia. The staff were helpful to make sure my daughter recovered quickly and she was not disturbed. Lots of sleep.
Comment from Hotel Management
27 May 2024 by Ali, Hotel Management
Kia Ora Ian,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with the service provided by the front desk and your daughter have a restful sleep during your stay. We are thrilled that our efforts were noticed and appreciated by you, we hope that your daughter is recovering well.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 26 May 2024
Very convenient to Queenstown airport. Easy access to restaurants, shopping and sightseeing.
Comment from Hotel Management
26 May 2024 by Ali Appelman , Hotel Manager, Hotel Management
Kia Ora Robert,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 22 May 2024
Nice an central to 5 mile precent
Comment from Hotel Management
22 May 2024 by Ali, Hotel Management
Kia Ora Gavin, Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 19 May 2024
Will stay again
Comment from Hotel Management
19 May 2024 by Ali, Hotel Management
Kia Ora Gary,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow, five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 17 May 2024
Everything was excellent, except we were over charged for breakfast. Which we had to prove by bringing up the menu on our phone.
Comment from Hotel Management
18 May 2024 by Ali Appelman , Hotel Manager, Hotel Management
Kia Ora xxxxThank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel.I was disappointed to hear we did not meet your expectations with some aspects of your stay, on this occasion, the incorrect Eggs your way breakfast pricing 8 advertised on the website. Thank you for bringing that into our attention, rest assured we have updated the correct pricing 18 on the website and front desk has not removed the price difference from your bill.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler from Clapham
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Ali Appelman , Hotel Manager, Hotel Management
Kia Ora Fareeha,Thank you for taking the time to review your recent stay with us at Sudima Queenstown Five Mile. Wow five stars, we must have really delivered exceptional service, thank you so much.We look forward to welcoming you back to the hotel soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 10 May 2024
Middle of the shopping mall
Comment from Hotel Management
10 May 2024 by Ali, Hotel Management
Kia Ora Gurmeet,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 8 May 2024
Location was great, with a mountain view. Everything essential you need is all in 15 second walking distance. Sudima staff were very professional. Definitely coming back.
Comment from Hotel Management
10 May 2024 by Ali, Hotel Management
Kia Ora Dorn'ell,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 5 May 2024
Very new hotel. Close to the airport. With all facilities close by.
Comment from Hotel Management
17 May 2024 by Ali, Hotel Management
Kia Ora KevinThank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
by A verified traveler
Posted 3 May 2024
Very handy for the airport. Lots of shops around the hotel and convenient car parking.
Comment from Hotel Management
3 May 2024 by Ali, Hotel Management
Kia Ora Melanie,Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you had a great experience at our hotel and that you were satisfied with your stay.We are pleased to know that you found our location and car parking to be convenient. Our hotel is situated in a prime location that offers easy access to many local attractions and amenities. We are glad that this added to the overall enjoyment of your stay.Thank you again for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back soon.Kind regards,Ali AppelmanHotel Manager
